IT Support Specialist
2 weeks ago
dnata Travel Group, a leading travel company, is seeking an experienced Service Desk Analyst to join their team on a fixed-term basis for 6 months. This role offers a unique opportunity to work with a broad range of IT-related projects and activities while providing first- and second-level support to ensure the stable operation of the company's infrastructure.
Key Responsibilities:- Manage incidents impacting normal operation, prioritizing tickets based on business impact
- Respond to queries on product functionality and operations
- Accurately and promptly enter Service Requests and Incident details into the Service Desk Call Logging System
- Investigate the cause and resolution of incidents
- Establish appropriate workarounds to return staff to operational status
- Provide progress updates to staff and, where applicable, third parties
- Participate in the on-call rota for managing Major Incidents, coordinating with relevant IT teams and external suppliers, and providing frequent updates to business and end-users
- Escalate incidents as required prior to SLAs being breached
- Update the Service Desk Knowledge repository and technical training material
- Support department moves
- A thorough knowledge of Microsoft Windows Operating Systems (Win10, Microsoft 365), Active Directory, O365, GPOs, and DNS
- Microsoft Office software, MS Active Directory/Exchange, email, and AV security products
- Experience in troubleshooting desktop and laptop hardware issues, TCP/IP network connectivity issues, telephony/VOIP systems, and setting up networked printers
- iPhones and Android devices
- ITIL Foundation certification
- Experience in using an ITSM tool such as ServiceNow or Manage Engine
- Strong written and oral communication skills
- A full clean driving license for travel to other UK locations to provide technical support
- Experience/certification with cloud technology
- Travel/airline industry experience
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Crime Support Specialist
4 weeks ago
Preston, Lancashire, United Kingdom Victim Support Full timeAbout the RoleWe are seeking a dedicated and compassionate individual to join our team as a Triage and Early Interventions Officer. As a key member of our team, you will play a vital role in providing support to victims of crime in Cumbria.Key ResponsibilitiesAnswer incoming calls and make outgoing calls to victims of crime, assessing their needs and...
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Crime Support Specialist
4 weeks ago
Preston, Lancashire, United Kingdom Victim Support Full timeAbout the RoleWe are seeking a dedicated and compassionate individual to join our team as a Triage and Early Interventions Officer. As a key member of our team, you will play a vital role in providing support to victims of crime in Cumbria.Key ResponsibilitiesAnswer incoming calls and make outgoing calls to victims of crime, assessing their needs and...
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Administrative Support Specialist
3 weeks ago
Preston, Lancashire, United Kingdom Hays Specialist Recruitment Limited Full timeYour New Role We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Hays Specialist Recruitment Limited. As a key member of our facilities management team, you will play a crucial role in ensuring the smooth operation of our business. Key Responsibilities Provide administrative support to the facilities...
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Administrative Support Specialist
3 weeks ago
Preston, Lancashire, United Kingdom Hays Specialist Recruitment Limited Full timeYour New Role We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Hays Specialist Recruitment Limited. As a key member of our facilities management team, you will play a crucial role in ensuring the smooth operation of our business. Key Responsibilities Provide administrative support to the facilities...
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Caseworker Specialist
5 days ago
Preston, Lancashire, United Kingdom Victim Support Full timeAbout the RoleWe are seeking a skilled and compassionate Caseworker to join our team in Preston. As a Caseworker, you will play a vital role in providing support and guidance to victims of crime, ensuring they receive the help they need to recover and rebuild their lives.Key ResponsibilitiesManage a caseload of self-referrals or referred service users,...
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Caseworker Specialist
5 days ago
Preston, Lancashire, United Kingdom Victim Support Full timeAbout the RoleWe are seeking a skilled and compassionate Caseworker to join our team in Preston. As a Caseworker, you will play a vital role in providing support and guidance to victims of crime, ensuring they receive the help they need to recover and rebuild their lives.Key ResponsibilitiesManage a caseload of self-referrals or referred service users,...
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Caseworker Specialist
2 days ago
Preston, Lancashire, United Kingdom Victim Support Full timeAbout the RoleWe are seeking a skilled and compassionate Caseworker to join our team in Preston. As a Caseworker, you will play a vital role in providing support and guidance to victims of crime, ensuring they receive the help they need to recover and rebuild their lives.Key ResponsibilitiesManage a caseload of self-referrals or referred service users,...
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Caseworker Specialist
2 days ago
Preston, Lancashire, United Kingdom Victim Support Full timeAbout the RoleWe are seeking a skilled and compassionate Caseworker to join our team in Preston. As a Caseworker, you will play a vital role in providing support and guidance to victims of crime, ensuring they receive the help they need to recover and rebuild their lives.Key ResponsibilitiesManage a caseload of self-referrals or referred service users,...
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Administrative Support Specialist
4 weeks ago
Preston, Lancashire, United Kingdom Hays Business Support Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Client Services Administrator to join our team at Hays Business Support. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key ResponsibilitiesAnswer client queries accurately and efficiently, providing...
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Administrative Support Specialist
4 weeks ago
Preston, Lancashire, United Kingdom Hays Business Support Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Client Services Administrator to join our team at Hays Business Support. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key ResponsibilitiesAnswer client queries accurately and efficiently, providing...
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Administrative Support Specialist
4 weeks ago
Preston, Lancashire, United Kingdom Hays Business Support Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Client Services Administrator to join our team at Hays Business Support. As a key member of our team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our administrative functions.Key ResponsibilitiesProvide accurate and efficient...
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Administrative Support Specialist
4 weeks ago
Preston, Lancashire, United Kingdom Hays Business Support Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Client Services Administrator to join our team at Hays Business Support. As a key member of our team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our administrative functions.Key ResponsibilitiesProvide accurate and efficient...
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Payroll Specialist
4 weeks ago
Preston, Lancashire, United Kingdom Hays Specialist Recruitment Limited Full timeYour new company About the Company Hays Specialist Recruitment Limited is a dynamic and forward-thinking organisation that values innovation and excellence. We are renowned for our commitment to providing top-notch services and fostering a collaborative work environment. With a strong presence in the industry, we offer a platform for professional growth...
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Payroll Specialist
4 weeks ago
Preston, Lancashire, United Kingdom Hays Specialist Recruitment Limited Full timeYour new company About the Company Hays Specialist Recruitment Limited is a dynamic and forward-thinking organisation that values innovation and excellence. We are renowned for our commitment to providing top-notch services and fostering a collaborative work environment. With a strong presence in the industry, we offer a platform for professional growth...
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Dietitian Nutrition Specialist
1 month ago
Preston, Lancashire, United Kingdom Meridian Business Support Limited Full time**Job Title:** Dietitian Nutrition Specialist**Job Summary:** Meridian Business Support Limited is seeking a highly skilled and experienced Dietitian Nutrition Specialist to join our multidisciplinary team. As a key member of our team, you will be responsible for providing expert nutritional assessment and treatment to our patients with eating...
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Dietitian Nutrition Specialist
1 month ago
Preston, Lancashire, United Kingdom Meridian Business Support Limited Full time**Job Title:** Dietitian Nutrition Specialist**Job Summary:** Meridian Business Support Limited is seeking a highly skilled and experienced Dietitian Nutrition Specialist to join our multidisciplinary team. As a key member of our team, you will be responsible for providing expert nutritional assessment and treatment to our patients with eating...
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Education Support Assistant
5 days ago
Preston, Lancashire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking a highly motivated and experienced Teaching Assistant to join a successful secondary school in Preston. As a Teaching Assistant, you will provide support and assistance to pupils, working in a general classroom setting or on a 1:1 basis with students across Key Stage 3 and 4.Key...
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Education Support Assistant
4 days ago
Preston, Lancashire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking a highly motivated and experienced Teaching Assistant to join a successful secondary school in Preston. As a Teaching Assistant, you will provide support and assistance to pupils, working in a general classroom setting or on a 1:1 basis with students across Key Stage 3 and 4.Key...
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Education Support Assistant
3 days ago
Preston, Lancashire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking a highly motivated and experienced Teaching Assistant to join a successful secondary school in Preston. As a Teaching Assistant, you will provide support and assistance to pupils, working in a general classroom setting or on a 1:1 basis with students across Key Stages 3 and 4.Key...
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Education Support Assistant
3 days ago
Preston, Lancashire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking a highly motivated and experienced Teaching Assistant to join a successful secondary school in Preston. As a Teaching Assistant, you will provide support and assistance to pupils, working in a general classroom setting or on a 1:1 basis with students across Key Stages 3 and 4.Key...