Retail Operations Manager

2 days ago


Twickenham, United Kingdom Oxfam Full time
Role Overview

We are seeking a skilled Retail Operations Manager to join our team at Oxfam GB. As a key member of our commercial team, you will play a vital role in driving business growth and ensuring the success of our shops.

As a Deputy Store Supervisor, you will be responsible for motivating your team and creating a safe and energized work environment. You will also be empowered to take on new challenges and make a real difference in our community.

Key Responsibilities
  • Supporting the Shop Manager in maintaining day-to-day activities of the shop
  • Developing and implementing effective retail processes and strong merchandising strategies
  • Building positive relationships with colleagues, customers, and local community members
  • Providing excellent customer service and engaging with local civil society organizations
Requirements

To succeed in this role, you will need:

  • Commercial awareness and ability to interpret basic financial reports
  • Numerate and financially literate with experience in managing budgets
  • Excellent communication and interpersonal skills
  • Able to work collaboratively with the Shop Manager and other colleagues
Working Conditions

Sunday working is required for this role.

Salary Information

The estimated salary for this position is £25,000 - £30,000 per annum, depending on experience.

About Oxfam

Oxfam GB is a leading international confederation of 21 organizations working together with partners and local communities in more than 90 countries. We are committed to preventing unwanted behavior at work and promoting diversity and gender equality within our organization.



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