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Quality Assurance Coordinator
2 months ago
About the Role
Future Electronics is seeking a highly skilled Quality Complaints Co-ordinator to join our EMEA team in Egham, Surrey. As a key member of our quality team, you will be responsible for managing our Corrective Actions systems, researching quality data, and creating effective reporting to identify root causes of quality problems.
Key Responsibilities
• Manage the Corrective Actions systems (CAR and SCAR) to ensure compliance with certification standards - ISO 9001 Quality Management, AS9120 Aviation, and ISO 14001 Environmental Management.
• Research and analyze quality data to create effective reporting that aids in identifying root causes of quality problems or failure analysis requests.
• Maintain, update, and create process diagrams and quality and environmental systems to support the Quality & Environmental Engineers in maintaining compliance with certification standards.
• Consider whether corrective action requests received by Quality and Environmental Management are to be assigned or rejected, ensuring that only recurring problems that affect quality, the environment, or service are assigned for investigation.
• Assess and verify the effectiveness of received responses from suppliers (SCARS, 8D reports), which outline root cause analyses and preventive actions. Manage Failure Analysis Requests and liaise with suppliers to arrange sample testing of defective parts.
• Collaborate with suppliers to ensure compliance with quality and environmental standards.
• Analyze and present quality and environmental data in a professional manner.
• Ensure product compliance, mainly data management.
• Develop and maintain strong relationships with our supplier base.
About Future Electronics
Founded in 1968, Future Electronics is a worldwide leader in electronic components distribution and is recognized as one of the most respected and innovative companies in the industry today. We are committed to Equality, Diversity, and Inclusion, and we recruit the best person for the job regardless of age, race, colour, gender, gender identity, sexual orientation, religion, or disability, creating an inclusive working environment and culture for all our employees.