Energy Advisor

4 weeks ago


Rotherham, Rotherham, United Kingdom Citizens Advice BANES Full time
Energy Advisor Role

We are seeking a skilled Energy Advisor to join our team at Citizens Advice Rotherham & District (CARD). As an Energy Advisor, you will play a vital role in supporting clients in our local community to reduce their energy costs and alleviate fuel poverty.

Key Responsibilities:

  • Provide high-quality energy information and advice to clients
  • Support clients in maximising their income and reducing energy debt
  • Offer education on energy-saving techniques and help clients set up payment plans
  • Work closely with partners to deliver the project and achieve targets
  • Build strong relationships with clients and partners, prioritising their needs and concerns

Requirements:

  • Excellent customer service skills and experience
  • Ability to interview clients using sensitive listening and questioning skills
  • Commitment to the aims and principles of the Citizens Advice Service

About Us:

Citizens Advice Rotherham & District (CARD) is a leading charity that provides free, independent advice to people in need. We are dedicated to ensuring that our clients receive the best possible support and guidance to overcome their challenges.


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