Level 2 IT Support Specialist

1 day ago


StokeonTrent, Stoke-on-Trent, United Kingdom CV-Library Full time
Job Overview

We are seeking a Level 2 IT Support Specialist to join our team in Stoke, Staffordshire. This is a permanent, full-time role with a salary of £32,000 per annum.

The successful candidate will provide support for end user devices across HPG, including full life cycle management and on-site assistance as required. They will also work closely with the Lead IT Service Delivery Engineer and Manager to refine and improve processes and procedures to ensure continuous service improvement.

The ideal candidate will have significant experience in an IT support role, a good understanding of IT systems, excellent communication and customer service skills, and a highly organized approach to work.



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