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Sales and Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Advisor. As a key member of our Amplifon family, you will play a vital role in delivering exceptional customer experiences and driving sales growth.
Key Responsibilities:- Manage the diary to optimize sales and service appointments, ensuring a seamless customer experience.
- Regularly review the clinic customer database to identify opportunities for growth and improvement.
- Personalize welcome calls to new and existing customers, showcasing your ability to build strong relationships and drive revenue.
- Contribute to revenue growth by scheduling appointments and promoting add-on products where appropriate.
- Develop and maintain strong relationships with existing and potential customers, offering tailored solutions and promotions.
- Maintain a visually appealing store environment, adhering to Amplifon guidelines and standards.
- Manage stock levels to ensure optimal product availability.
- Proven customer service skills, with a focus on delivering exceptional experiences.
- Basic computer literacy, including proficiency in Outlook, Teams, and OneDrive.
- Sales skills, with the ability to support audiologists in achieving sales targets.
- A proactive mindset, with a willingness to adapt to change and prioritize tasks effectively.
- Strong organizational skills, with the ability to plan and prioritize your workload.
- A commitment to Amplifon's vision and values.
As a Sales and Customer Service Advisor, you will have the opportunity to develop your skills and knowledge, with a clear path for career progression within the company. If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting role.
