IT Support Specialist

1 day ago


St Ives, Cornwall, United Kingdom SoCode Limited Full time

**Job Summary:**

We are looking for a skilled IT Support Specialist to join our SoCode Limited team. As an integral part of our IT Infrastructure team, you will provide technical support for client sites across the UK, addressing break/fix issues and delivering IT solutions.

**Key Responsibilities Include:**

  1. Installation and configuration of IT equipment at client sites, ensuring high-quality services and timely issue resolution.

  2. Providing training and guidance to end-users on effective use of IT systems and equipment, promoting efficiency and productivity.

  3. Participating in system implementations and site deployments, collaborating with the IT team to ensure smooth transitions.

  4. Basic network cabling and socket repairs, contributing to the overall maintenance of our infrastructure.

**Essential Skills and Qualifications:**

  • Mastery of Microsoft applications, with hands-on experience in supporting these tools.

  • In-depth knowledge of Windows operating systems, including troubleshooting and resolution expertise.

  • A solid grasp of IT Networking principles, encompassing LANs and WANs.

  • Hands-on experience with mobile phone devices, including setup, configuration, and troubleshooting.

  • A current, full UK driving licence is mandatory for this role, facilitating travel between client sites.

**Work Environment and Benefits:**

This position involves working primarily on-site at various client locations across Cambridgeshire and other regions, utilising a pool car provided by SoCode Limited. The offered salary range is £30,000 to £40,000, reflective of your experience and qualifications. With opportunities for career advancement and professional growth within our dynamic team, we invite you to explore this exciting opportunity.


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