Personal Injury Handler Lead

14 hours ago


Liverpool, Liverpool, United Kingdom Acorn Group Full time
About the Job Description:

We are seeking a Personal Injury Handler Lead to join our team at Acorn Insurance. This is a challenging and rewarding role that requires strong organizational and communication skills, as well as a deep understanding of personal injury claims and the law.

Main Responsibilities:

  1. To manage a portfolio of motor claims, predominantly Third Party Personal Injury Claims, with some exposure to Property Damage, Credit Hire, and Accident Damage.
  2. To provide technical support and guidance to less experienced claims handlers and act as a referral point.
  3. To minimize indemnity spend through commercial decision making.

About the Ideal Candidate:

  • Able to work in an open, trusting, and respectful culture
  • Strong organization and prioritization skills
  • Ability to fact-find and analyze information for accurate decision-making
  • Experience in handling injury claims outside the Low Value Personal Injury Claims Portal
  • Knowledge of civil procedure rules regarding offers, acceptances, and litigation risks

Salary and Benefits:

The salary for this role is £40,000 - £45,000 per annum, depending on experience. In addition to a competitive salary, we also offer a range of benefits, including 31 days annual leave, Buy & Sell Holidays, Company Sick Pay Scheme, Company Paid Maternity & Paternity Leave, Generous Company Pension Scheme, comprehensive Mental Health support, and more.


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