Customer Service Representative
3 weeks ago
We are seeking a talented Customer Consultant to join our team at Principality Building Society. As a Customer Consultant, you will be the primary point of contact for our customers, providing exceptional service and support to help them achieve their financial goals.
About the RoleThis is a fantastic opportunity to develop your skills and experience in a dynamic and supportive environment. You will work closely with our customers to understand their financial needs and provide tailored solutions to meet their requirements.
Key Responsibilities- Provide exceptional customer service and support to our customers
- Identify and assist customers' financial requirements, passing them on to expert colleagues when necessary
- Develop and maintain strong relationships with customers to ensure their ongoing satisfaction
- Work collaboratively with colleagues to achieve business objectives and improve customer outcomes
We offer a comprehensive benefits package, including a competitive salary, pension scheme, and opportunities for career development and progression. Our team is passionate about creating an inclusive workplace where diversity is celebrated and colleagues feel a sense of belonging.
We are committed to supporting our colleagues in their personal and professional growth, providing training and development opportunities to help them achieve their goals.
Why Work with Us?At Principality Building Society, we pride ourselves on being a values-driven organization that puts our customers and colleagues at the heart of everything we do. We are passionate about creating a workplace where everyone feels valued, respected, and empowered to make a difference.
We are committed to making a positive impact in our communities, and we encourage our colleagues to get involved in our community initiatives and volunteer programs.
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