Senior Digital Services Director

2 days ago


Leeds, Leeds, United Kingdom DWP Digital Full time
About the Role

This role offers the opportunity to work on high-profile digital projects, collaborating with cross-functional teams to drive business outcomes. As a Senior IT Service Manager, you will be responsible for delivering high-quality support for digital products and services used by millions of people.


Responsibilities
  1. Implement ongoing service improvements aligned with quality, risk, and security standards
  2. Monitor third-party supplier compliance with SLAs through regular reporting and analysis
  3. Provide out-of-hours major incident support on a 24/7 rota basis (on-call payments apply)

Requirements
  • 5+ years of experience in IT service management, preferably within a framework such as ITIL
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills

What We Offer
  • Competitive salary from £42,614 to £45,081
  • Comprehensive benefits package, including generous leave entitlement and flexible working options
  • Ongoing professional development opportunities


  • Leeds, Leeds, United Kingdom 21 Degrees Digital Full time

    Job OverviewWe are seeking a skilled Digital Project Director to lead high-quality, user-focused web solutions for our clients in an innovative and collaborative environment.This role involves managing dynamic web projects with a focus on delivering results-driven digital experiences. If you're passionate about driving project success and have experience in...


  • Leeds, Leeds, United Kingdom Pharmacy2U Ltd Full time

    Job Title: Digital Pharmacy Services DirectorAbout the Role:We are seeking a highly skilled and experienced Digital Pharmacy Services Director to join our team at Pharmacy2U Ltd. As a key member of our leadership team, you will be responsible for the continued enhancement of our remote pharmacy services, evolving and growing the delivery of our digital...


  • Leeds, Leeds, United Kingdom DWP Digital Full time

    Job SummaryWe are seeking a highly skilled Senior IT Service Manager to join our team at DWP Digital. In this role, you will drive analysis and resolution of complex issues, enlisting support from cross-functional teams.DWP Digital is a leading provider of digital services, and we are committed to delivering high-quality solutions that meet the needs of our...


  • Leeds, Leeds, United Kingdom Digital Preservation Coalition Full time

    Job Title: Digital DirectorJob Summary:The Digital Director will work alongside the Academic Lead for the Digital Creativity and Cultures Hub and collaborate closely with academic and professional services colleagues to develop and operationalise a strategy for the Hub. This role will play a key part in advancing and implementing the University's Digital...


  • Leeds, Leeds, United Kingdom Digital Preservation Coalition Full time

    Job OverviewAs a Research Services Director at the Digital Preservation Coalition, you will play a key role in delivering the organization's vision for open research practices. This position involves leading a team of staff and coordinating research data management, funder compliance, and open access initiatives. You will establish and maintain relationships...


  • Leeds, Leeds, United Kingdom Engage Interactive Full time

    Job OverviewWe are seeking a highly skilled Digital Strategy Director to join our team at Engage Interactive. As an Account Director, you will be responsible for managing key client relationships, leading account teams, and driving the successful delivery of digital projects.Key ResponsibilitiesManage key client relationships and lead account teams to...


  • Leeds, Leeds, United Kingdom The Legal Director Full time

    We are seeking a seasoned senior business lawyer with significant in-house experience and at least 10 years PQE to join our team at The Legal Director. This role offers a unique opportunity to leverage your expertise and experience in a more rewarding way.As a senior in-house counsel, you will work with a variety of clients across all sectors (excluding...


  • Leeds, Leeds, United Kingdom DWP Digital Full time

    Role OverviewThis Senior IT Service Manager position plays a critical role in driving the delivery of high-quality digital services to millions of users. You will be responsible for overseeing contracts with third-party suppliers, monitoring compliance with SLAs, and implementing ongoing service improvements.Main ResponsibilitiesManage end-to-end service...


  • Leeds, Leeds, United Kingdom PEXA Group Full time

    Job SummaryThe Digital Marketing Director will be responsible for developing and executing the overall digital marketing strategy to drive customer engagement, revenue growth, and brand recognition. This role involves leading a team of digital marketing professionals and managing budgets, timelines, and external vendors to deliver marketing initiatives on...


  • Leeds, Leeds, United Kingdom Digital Preservation Coalition Full time

    Job SummaryThe Digital Director will play a key role in advancing and implementing the University's Digital Transformation Strategy. This involves collaborating closely with academic and professional services colleagues to develop and operationalise a strategy for the Digital Creativity and Cultures Hub. The successful candidate will work alongside the...


  • Leeds, Leeds, United Kingdom Lloyds Bank plc Full time

    About Lloyds Bank:Lloyds Bank plc is a leading retail and commercial bank in the UK, with a reputation for excellence and a commitment to customer satisfaction.We offer a wide range of personal and business banking services, including current accounts, savings accounts, loans, credit cards, and mortgages.Our goal is to provide innovative and tailored...


  • Leeds, Leeds, United Kingdom PEXA Full time

    We are seeking a highly skilled and experienced Digital Marketing Director to lead and drive our digital marketing strategy in the UK. This role will be responsible for planning, executing, and optimising digital marketing campaigns across various channels, including social media, SEO, email, content, and paid media.The successful candidate will have a...


  • Leeds, Leeds, United Kingdom Engage Interactive Full time

    Key ResponsibilitiesAs a Digital Strategy Director at Engage Interactive, you will be responsible for managing key client relationships, leading account teams, and driving the successful delivery of digital projects. You will have a proven track record in account management at a senior level within the digital space.You will identify opportunities for growth...


  • Leeds, Leeds, United Kingdom Digital Preservation Coalition Full time

    Job Summary: We are seeking a highly experienced individual to lead our digital library infrastructure project.">Estimated Salary: £60,000 - £80,000 per annum.">About Our Organization:">We are a leading organization in the field of digital preservation and cultural heritage.">We aim to deliver a sustainable digital libraries research and education...

  • Care Service Director

    2 weeks ago


    Leeds, Leeds, United Kingdom Human Services Full time

    About the RoleWe are seeking a highly skilled and dedicated Care Service Director to lead our Supported Living and Childrens care services. This role requires a strong understanding of care planning, risk assessments, and handling complex care needs.Key Responsibilities:Comprehensive management of care services ensuring operational excellence and adherence...


  • Leeds, Leeds, United Kingdom ALEXANDER JAMES RECRUITMENT LTD Full time

    **About Us**Award-winning Alexander James Recruitment Ltd is seeking a Senior Marketing Director to lead our internal marketing strategy and drive growth in new markets.The successful candidate will be responsible for managing overall marketing activities, driving operational efficiencies, and overseeing brand management. They will also brief digital...


  • Leeds, Leeds, United Kingdom Enjoy Digital Full time

    Job Description:We are seeking a highly skilled Digital Marketing Specialist to join our team at Enjoy Digital, an award-winning digital experience and performance agency based in Leeds city centre. As a key member of our SEO department, you will be responsible for developing and executing comprehensive SEO strategies that drive results for our clients.Your...


  • Leeds, Leeds, United Kingdom Go Digital Group Full time

    Senior Paid Media ExecutiveGo Digital Group is working with a marketing agency to find a Senior Paid Media Executive to join their team. This role offers a unique opportunity to be at the forefront of digital marketing, combining the agility of a start-up environment with the support and capabilities of a full-scale marketing service group.This position is...


  • Leeds, Leeds, United Kingdom Brio Digital Full time

    Job Title: Digital Transformation LeaderJob Description:We are seeking an experienced Digital Transformation Leader to join our client's team within the public sector. This is a brand new team within a brand new programme in a major NHS Department.Key Responsibilities:Lead the planning and delivery of complex projects, ensuring they are delivered on time,...


  • Leeds, Leeds, United Kingdom Digital Waffle Full time

    Job Title: Director of Sales OperationsAt Digital Waffle, we are seeking a highly experienced Director of Sales Operations to lead the integration of sales processes, reporting, and forecasting across our global acquisitions.Key Responsibilities:Lead the integration of sales processes, reporting, and forecasting for all acquisitions, ensuring smooth...