IT Support Specialist

2 weeks ago


Oxford, Oxfordshire, United Kingdom Understanding Solutions Full time

Job Title: IT Support Specialist

Job Summary: We are seeking an experienced IT Support Specialist to join our team at Understanding Solutions. The successful candidate will provide first-class support to our business, leading junior members of the team and sharing knowledge to enhance overall performance.

Key Responsibilities:

  • Providing 1st, 2nd, and 3rd line IT support
  • Leading junior members of the team
  • Sharing knowledge to enhance team performance
  • Working closely with the management team to improve service levels
  • Planning and executing project-based tasks

Requirements:

  • 3-5 years experience as an IT Support Specialist
  • ITIL Certified
  • Excellent time management and communication skills
  • Professional approach with a can-do attitude

Working Conditions:

The successful candidate will work in a fast-paced environment, with a hybrid working arrangement in place. The role will involve working closely with the management team to continuously improve service levels.

What We Offer:

We offer a competitive day rate of £300 Inside IR35, with a duration of 6 months. The role is available to start ASAP.


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