IT Support Specialist
2 weeks ago
Job Title: IT Support Specialist
Job Summary: We are seeking an experienced IT Support Specialist to join our team at Understanding Solutions. The successful candidate will provide first-class support to our business, leading junior members of the team and sharing knowledge to enhance overall performance.
Key Responsibilities:
- Providing 1st, 2nd, and 3rd line IT support
- Leading junior members of the team
- Sharing knowledge to enhance team performance
- Working closely with the management team to improve service levels
- Planning and executing project-based tasks
Requirements:
- 3-5 years experience as an IT Support Specialist
- ITIL Certified
- Excellent time management and communication skills
- Professional approach with a can-do attitude
Working Conditions:
The successful candidate will work in a fast-paced environment, with a hybrid working arrangement in place. The role will involve working closely with the management team to continuously improve service levels.
What We Offer:
We offer a competitive day rate of £300 Inside IR35, with a duration of 6 months. The role is available to start ASAP.
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