Field Service Engineer

2 days ago


Oldham, Oldham, United Kingdom Virgin Media Full time
Job Summary

We are seeking a highly motivated and customer-focused Field Service Engineer to join our team in East Lancashire. As a Field Service Engineer, you will be responsible for installing, maintaining, and repairing our network infrastructure, ensuring that our customers receive the best possible service.

Key Responsibilities
  • Install and maintain our network infrastructure, including fibre optic cables and equipment.
  • Diagnose and repair technical issues with our network and equipment.
  • Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Collaborate with our technical team to share knowledge and best practices.
Requirements
  • A UK Manual driving licence with no more than 8 points.
  • An organised individual with a customer-focus, who is motivated to help others.
  • An individual who can build great relationships with customers.
  • Someone who enjoys problem solving and finding suitable solutions for customers.
  • Be comfortable working at heights and outside in all weathers.
What We Offer
  • A competitive salary of £29,000, plus overtime and performance-based commission.
  • A company van and fuel card.
  • 25 days of annual leave, including your birthday.
  • A first-rate pension programme with up to 10% matching contributions.
  • The ability to buy and sell up to 5 days of leave to suit your individual needs.
  • Access to wellbeing benefits, including the Unmind App, BUPA medical coverage, and critical illness insurance.
  • Life insurance and a healthcare plan.
  • Support for all family situations, including neonatal leave, maternity and paternity policies, and carers leave.


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