Safety and Customer Care Specialist

1 day ago


Ilford, Greater London, United Kingdom Nuffield Health Full time

About the Role:

We are seeking a highly motivated and enthusiastic individual to join our team as a Safety and Customer Care Specialist at our Ilford club. As a key member of our team, you will be responsible for ensuring the safety and well-being of our members while using our wet facilities.

Key Responsibilities:

  • Provide exceptional customer care and ensure a warm welcome for all members
  • Monitor and maintain the safety of our members in the swimming pool, spa pool, sauna, and steam room
  • Respond promptly to any incidents or emergencies
  • Work collaboratively with our team to create a friendly and relaxed environment

What We Offer:

As a Safety and Customer Care Specialist, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. We offer a range of benefits, including a season ticket loan, physiotherapy, private healthcare, and a cycle to work scheme.

Requirements:

To be successful in this role, you will need to hold a National Pool Lifeguard Qualification (NPLQ) and have excellent communication and interpersonal skills. You will also need to be able to work independently and as part of a team.

Why Choose Nuffield Health?

We are a leading healthcare provider that is passionate about delivering exceptional care and service to our members. We offer a range of benefits and opportunities for career development, and we are committed to creating a positive and supportive work environment.


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