Assistant General Manager

3 days ago

London, Greater London, United Kingdom Blank Street, Inc. Full time
About Blank Street

We're a specialty coffee company that's changing the status quo. With shops across the globe, we're dedicated to providing high-quality coffee at affordable prices.

Our mission is to make great coffee an everyday ritual. We partner with local vendors and brands to create a unique experience for our customers. If you're passionate about coffee and customer service, we'd love to hear from you.

Our Values
  • We value attention to detail and going the extra mile to create meaningful moments for our customers.
  • We strive to be inclusive and respectful team members who communicate effectively to ensure understanding.
  • We believe in providing exceptional hospitality, making our cafes welcoming and clean, and delivering stellar service even in challenging situations.
Assistant General Manager Role

The Assistant General Manager role supports our General Managers in ensuring the daily success of our stores. This includes inspiring and motivating store teams, ensuring accurate stock ordering, and maximizing commercial opportunity.

  • Inspire and motivate store teams to deliver exceptional customer service.
  • Ensure the daily success of stores by managing stock, rotas, and commercial opportunities.
  • Be a brand ambassador, living our values and upholding our brand standards.
  • Take ownership of store delivery in the General Manager's absence.

A bit about you

  • You have experience in managing, coaching, and developing people.
  • You have a commercial mindset and understand the components of driving delivery across multiple locations.
  • You're a self-starter with a can-do attitude and a positive outlook.
  • You're a team player who can see the bigger picture.
  • You're passionate about the Blank Street brand and excited to be part of our journey.

What's in it for you?

  • Competitive annual salary
  • Private healthcare
  • 25 days holidays
  • Blank Street swag and coffee

Job Type: Full-time

Schedule:

  • Weekend availability

Ability to commute/relocate:

  • London, Greater London: reliably commute or plan to relocate before starting work

Application question(s):

  • What will you bring to Blank Street as an AGM?

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