Aftersales Operations Coordinator

1 month ago


Exeter, Devon, United Kingdom CV-Library Full time
About the Role

The Workshop Controller will be responsible for ensuring the efficient operation of the aftersales department at Pembrook Resourcing's client site. This includes managing resources, monitoring performance, and allocating work to technicians.

We are looking for an individual with excellent communication skills and a customer-focused approach to lead this team and ensure the highest standards of quality and efficiency are met.

Responsibilities:

  • Manage resources and monitor staff performance
  • Allocate work to technicians based on their skills
  • Resolve customer queries according to dealership and manufacturer guidelines

This is an exciting opportunity for someone with a passion for the retail motor industry and a proven track record in management or leadership roles.

We estimate the salary for this position to be around £45,000 - £65,000 per year, depending on your qualifications and experience.



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