Regional Operations Coordinator

7 days ago


Exeter, Devon, United Kingdom Guinness Partnership Full time
Job Overview: As a Regional Operations Coordinator with the Guinness Partnership, you will play a crucial role in ensuring the efficient scheduling of maintenance repairs for operating needs and customer requirements within the area. This full-time vacancy involves working 8am-5pm Monday-Thursday and 8am-4pm on Friday.

The successful candidate will be responsible for providing effective planning of regional operative's diaries, working closely with the regional operational team to support the achievement of operational KPIs.


Key Responsibilities:
  • Coordinate the efficient scheduling of maintenance repairs
  • Maintain the scheduling system and provide internal and external customers with timely and accurate information
  • Liaise with customer service colleagues in relation to appointments and updating of all systems when operatives report issues
  • Ensure that all written, electronic and telephone enquiries are answered and resolved effectively in accordance with agreed service standards and timescales


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