Buffet Operations Lead
2 days ago
Main Responsibilities:
- Drive guest satisfaction by improving Guest NPS (Net Promoter Score) and addressing feedback to enhance the overall customer experience.
- Boost employee engagement through improved ENPS (Employee Net Promoter Score) and fostering a positive and productive work environment.
- Optimize retail spend to ensure financial efficiency while maintaining profitability.
- Manage staffing effectively to meet business needs and uphold high operational standards.
About Your Qualifications
To succeed in this role you will need to have excellent leadership and communication skills. You should also have prior experience in a buffet restaurant environment and be able to motivate your team to deliver exceptional results.
Working at CV-Library
CV-Library is a dynamic and growing company that offers opportunities for career progression. Our team is passionate about delivering exceptional customer service and we are looking for someone who shares our values.
Contract Details
This is a full-time permanent contract with a competitive salary and benefits package.
Location
The role is based in Bognor Regis, West Sussex.
Salary Range: £28,000 - £35,000 per annum
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