Operational Excellence Lead

5 days ago


Bognor Regis, West Sussex, United Kingdom Butlin's Full time

We are seeking a highly skilled and experienced Operational Excellence Lead to join our team at Butlin's in Bognor Regis. The successful candidate will be responsible for leading the whole accommodation planning journey, from analysing guest volumes to managing stock and ensuring an exceptional experience for our guests.

As an Operational Excellence Lead, you will lead stock management, support the Clean & Fault Free program, and collaborate with the Guest Services & Accommodation Team to manage issues proactively. You will also ensure delivery of the Right People Right Place Right Time project, cover sickness and absence reporting, and work towards achieving occupancy KPIs.

The ideal candidate will have prior experience in a similar role, providing operational data and insight to inform business decisions. You should possess excellent excel and data skills, experience in stock and inventory management, and in managing rotas based on demand forecasts.

You will be passionate about leading and developing a team and supporting people through regular 121's and coaching, as well as having excellent communication skills and the ability to adapt communication styles for the right situation.

At Butlin's, we value flexibility and the ability to manage multiple priorities and adapt quickly to changing requirements. As an Operational Excellence Lead, you will effectively lead, coach and motivate your team, even in times of high demand.

This is an exciting opportunity for someone who wants to make a real impact and deliver an amazing experience to our guests. You should be passionate about every interaction and seek opportunities to improve this wherever possible.

The salary for this role is approximately £55,000 per annum, making it an attractive option for those looking to progress their careers in hospitality.



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