Operational Excellence Lead
5 days ago
Job Title: Operational Excellence Lead
We are seeking an experienced and skilled Operational Excellence Lead to join our team at Butlin's in Bognor Regis. This role is responsible for leading the operational planning journey, ensuring we have the right people in the right place at the right time to manage volumes and provide an amazing experience for our guests.
The successful candidate will oversee the guest unit allocation process, lead stock management for the department, and support the effective delivery and measurement of our Clean & Fault Free program (CAFF). They will work closely with the wider Guest Services & Accommodation Team to proactively manage any issues that arise and ensure we can improve the guest experience.
This is a key role within our Accommodation & Guest Services department, requiring excellent leadership and communication skills, as well as the ability to adapt to changing requirements and priorities. The ideal candidate will have prior experience in a similar role, providing operational data and insight to inform business decisions.
Key responsibilities include:
- Delivering an amazing experience to our guests by ensuring the right people are in the right place at the right time.
- Overseeing the guest unit allocation process, including analysing guest volumes and managing stock levels.
- Leading the delivery and measurement of our Clean & Fault Free program (CAFF).
- Working closely with the wider Guest Services & Accommodation Team to proactively manage any issues that arise.
We offer a competitive salary range of £35,000 - £50,000 per annum, depending on experience, and a range of benefits including a generous holiday allowance, pension scheme, and opportunities for professional development.
If you are a motivated and experienced leader looking for a new challenge, please apply now. We look forward to hearing from you.
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