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HRSS & Payroll Manager
2 months ago
The Human Resources Shared Services (HRSS) & Payroll Manager will provide strategic leadership and guidance to the HRSS team and key stakeholders in building a world-class HR Shared Services and Payroll function. This role will focus on developing efficient and effective HR business processes that meet the needs of the business, with a strong emphasis on employee-centric service.
Key Responsibilities- Support the HRSS team in performing transactions related to HR specialties with high accuracy and adherence to written procedures.
- Maintain comprehensive knowledge of benefit programs, plans, policies, and processes.
- Ensure timely and accurate payroll reconciliations and audits.
- Adhere to all payroll-related regulations, tax laws, and company policies, and stay up-to-date with emerging payroll regulations.
- Identify opportunities for process improvements, develop solutions, and drive implementation in collaboration with key stakeholders to increase customer satisfaction.
- Support and develop team members, set objectives, and track progress.
- Agree on service levels and performance indicators that track the effectiveness of the HRSS and Payroll function.
- Develop efficient and effective HR business processes that meet the needs of the business.
- Support Division Heads of HR in landing key strategic people goals and projects.
- Lead and participate in cross-functional process improvement initiatives.
- Review, execute, and audit HR transactions related to worker life cycle or employment job changes.
- Be actively involved in the centralization of payroll systems.
- Help define requirements for systems that will facilitate increased efficiencies, automation, and/or self-service for various HR processes.
- Contribute to the creation of education strategies through proactive communication and engagement with all levels of the organization.
- Bachelor's degree in a related field (preferred) and HR or related field experience with proven managerial experience.
- CIPD qualified with evidence of continued professional development.
- Additional diploma in Computer Science is a plus.
- Project Management Professional (PMP) Certification will be advantageous.
- Extensive experience in payroll function, including end-to-end payroll transaction experience.
- Payroll & HR team management experience.
- Understanding of data protection regulations like GDPR.
- Familiarity with payroll systems and ATS.
- Knowledge of/experience with HR practices.
- Judgment, initiative, and tenacity demonstrated in an environment of rapid change.
- Strong customer service/relation skills.
- Demonstrated enthusiasm for service.
