Night Service Manager
19 hours ago
Job Title: Night Service Manager
About the Role:
We are seeking a highly skilled and experienced Night Service Manager to join our team at Miller Group Global Limited. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and ensuring seamless hotel operations.
Main Responsibilities:
- Maintain complete knowledge of all hotel features, services, hours of operation, room types, rates, special packages, and promotions.
- Ensure accurate and efficient completion of end-of-day procedures and reports.
- Provide exceptional customer service by giving added value experiences through attention to detail and continuous customer focus.
- Manage overnight service, security, and front office operations.
Requirements:
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment.
- Strong problem-solving and decision-making skills.
- Ability to maintain confidentiality and handle sensitive information.
Salary: £35,000 - £45,000 per annum, depending on experience and qualifications. We offer a competitive benefits package, including a generous holiday allowance and opportunities for career development.
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