Director of Technical Enablement

2 weeks ago

London, Greater London, United Kingdom Hirebridge Full time
Job Description

Sovos is seeking a Director of Technical Enablement to lead the development and operations of our technical training program. This role will manage our global partner and technical training efforts, delivering comprehensive training to partners who refer, resell, and implement Sovos solutions.

Responsibilities
  1. Develop and implement a global training plan, leveraging a Learning Management System (LMS) for accreditation and certifications.
  2. Manage diverse teams and leverage various training methods, systems, and tools to meet business objectives.
  3. Build and deploy effective onboarding strategies for the Sovos partner ecosystem to ensure newly recruited partners ramp up effectively and efficiently.
  4. Monitor and evaluate the training program's effectiveness, success, and ROI, providing updated reporting to the broader team and developing key KPIs.
  5. Manage the training budget and ensure resource allocation aligns with program goals.
  6. Provide opportunities for ongoing development of training paths, resolve specific training problems, and tailor programs as necessary.
  7. Develop and shape the training curriculum, ensuring content is optimized for partner consumption.
  8. Maintain a clear vision of training trends, learning paths, certifications, and best practices.
Requirements
  1. Experience creating, building, and managing partner training initiatives at an enterprise software or technology company.
  2. Experience in software implementation or software development.
  3. Track record of designing and executing successful partner enablement and certification programs at scale.
  4. Experience leveraging LMS or other technology to deliver partner training.
  5. Excellent communication and leadership skills, including prior management experience.
  6. Skilled at working cross-functionally to lead diverse teams to consensus.
  7. Ability to plan, multi-task, and manage time effectively.
  8. Strong writing and presentation skills, including the ability to help shape training materials.
What We Offer

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, colour, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law.

Sovos is a global provider of tax, compliance, and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape.

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