Dining Service Professional
3 days ago
The Bamford Collection is seeking an exceptional Dining Service Professional to join our team at a modern British inn in the heart of the Cotswolds. As a key member of our hospitality team, you will be responsible for delivering outstanding service to guests and ensuring a seamless dining experience.
About the Role:
• Provide exceptional service to guests, exceeding their expectations and building strong relationships with them.
• Set up restaurants and private dining spaces, maintaining high standards of cleanliness and organization.
• Maintain work equipment and supplies, ensuring they are in good working order and adequately stocked.
• Manage service timing and flow, ensuring efficient service delivery and minimizing wait times.
Key Responsibilities:
1. Deliver exceptional guest service, responding promptly to requests and resolving any issues that may arise.
2. Work collaboratively with colleagues to ensure seamless service delivery, sharing knowledge and expertise to achieve common goals.
3. Maintain a thorough understanding of menu items, ingredients, and preparation methods, making informed recommendations to guests as needed.
4. Effectively manage cash handling, operating the point-of-sale system accurately and efficiently.
Requirements:
• Excellent communication and interpersonal skills, with the ability to build rapport with guests and colleagues alike.
• Strong attention to detail, ensuring accuracy and consistency in all aspects of service delivery.
• Ability to work effectively in a fast-paced environment, remaining calm under pressure and adapting to changing circumstances as needed.
• Basic math skills, with the ability to handle cash transactions accurately and efficiently.
Benefits:
• Competitive salary (£20,000 - £25,000 per annum).
• Opportunities for career advancement and professional development within The Bamford Collection.
• A supportive and inclusive work environment, with a focus on teamwork and collaboration.
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