Customer Service Representative

24 hours ago


Chipping Norton, Oxfordshire, United Kingdom Bamford Collection Full time
About the Role

This is a fantastic opportunity for a customer-focused individual who thrives in a fast-paced environment. As a Customer Service Representative, you will be the first point of contact for our guests, providing exceptional service and support to ensure their experience is seamless.

The ideal candidate will possess excellent communication skills, a proactive approach, and the ability to work independently with minimal supervision.

Salary: £13.05 per hour (estimated annual salary: £27,360)

Job Description

  • Provide consistently friendly and professional service to all guests, following protocols for phone, email, and face-to-face interactions.
  • Anticipate guest needs and exceed expectations by being proactive in assisting with requests.
  • Become proficient in operating various systems, including PMS, ResDiary, MindBody, and Microsoft Office.
  • Collaborate with other departments to ensure seamless service and guest experience across the business.
  • Process payments accurately and confidently, maintaining discretion.
  • Maintain a positive and energetic attitude, contributing to a pleasant working atmosphere.
  • Show flexibility in adapting to a wide range of duties, including administrative and operational tasks.
  • Ensure front office areas are kept clean and tidy throughout shifts.
  • Be punctual and impeccably groomed for every shift.
  • Assist other areas of the business as needed, demonstrating flexibility and a willingness to learn.
Required Skills and Qualifications

To succeed in this role, you will need:

  • Exceptional communication skills
  • Proactive luxury customer service
  • Strong time management abilities
  • A valid UK driving license
  • Familiarity with Microsoft Office
Perks and Benefits

We offer a range of benefits to support your well-being and career growth:

  • Discounts on products, treatments, and dining experiences from day one


  • Chipping Norton, Oxfordshire, United Kingdom Pertemps Banbury Full time

    Job Description:Pertemps Banbury is seeking a highly motivated and organised Parcel Service Representative to support Royal Mail at their Chipping Norton Delivery Office. As a key member of our delivery team, you will be responsible for:Delivering parcels and post to customers in a timely mannerSorting mail and parcels within the delivery officeProviding...


  • Chipping Norton, Oxfordshire, United Kingdom Compass Group UK Full time

    We are seeking a Customer Service Ambassador to deliver exceptional service to our customers. The successful candidate will be the face of our business, representing Defence and maintaining a positive brand image.This role is perfect for someone who enjoys working in a fast-paced environment and has a passion for delivering outstanding service. You will...


  • Chipping Norton, Oxfordshire, United Kingdom EssilorLuxottica Full time

    As a leader in the ophthalmic industry, EssilorLuxottica is committed to delivering exceptional customer experiences. We are seeking an Optical Customer Service Consultant to join our team at our Chipping Norton location.About the Role:This is an exciting opportunity for individuals with a passion for the optical industry to learn about optics, eye...


  • Chipping Norton, Oxfordshire, United Kingdom Premier Inn Full time

    Role OverviewThis exciting opportunity has arisen for a Duty Manager to join our team at our Chipping Norton Premier Inn. As a key member of our management team, you will be responsible for ensuring the smooth operation of the hotel, using your excellent leadership skills and attention to detail to deliver exceptional customer service.Key...


  • Chipping Norton, Oxfordshire, United Kingdom Claims Consortium Group Full time

    About the Job:Claims Consortium Group is seeking a highly skilled Customer Service Insurance Specialist to join their team in Chipping Norton, OX7. This exciting role involves managing insurance claims from registration to completion, utilizing effective communication approaches to build rapport with customers and stakeholders.Key Responsibilities:Act as the...


  • Chipping Norton, Oxfordshire, United Kingdom Barchester Healthcare Full time

    Job DescriptionWe are looking for a highly motivated and dedicated individual to join our team as a Barchester Care Home Administrator. As an Administrative Support Coordinator, you will play a vital role in supporting our managers and ensuring that our care home operates smoothly.About YouYou should have a strong background in administration and customer...


  • Chipping Norton, Oxfordshire, United Kingdom Royal Mail Full time

    About the JobThis is a permanent contract opportunity as a Delivery Courier with Driving in our team. You will be responsible for making deliveries to customers across various locations, working from our Chipping Norton and Banbury Delivery Offices.Key ResponsibilitiesDeliver mail and parcels to customers on designated routesOperate a manual driving license...


  • Chipping Norton, Oxfordshire, United Kingdom Premier Inn Full time

    We are looking for a talented Food Preparation and Service Assistant to join our kitchen team at Premier Inn in Chipping Norton. This is a fantastic opportunity to gain hands-on experience in a busy kitchen environment and develop your skills in food preparation and service.With a competitive salary of £79 per hour, you'll have the chance to earn while you...


  • Chipping Norton, Oxfordshire, United Kingdom Vocovo Full time

    About VoCoVoWe are a forward-thinking company that has revolutionised the way retailers communicate within their stores.Our innovative solutions have been designed to create a seamless shopping experience, allowing customers to enjoy effortless interactions with retail staff.Our team is passionate about delivering exceptional results and exceeding customer...


  • Chipping Norton, Oxfordshire, United Kingdom Owen Mumford Ltd Full time

    About Owen Mumford Ltd">We are a leading company in the industry, and we are committed to delivering exceptional results. As a Regional Account Executive, you will play a key role in driving business growth and building strong relationships with customers.">Job Description">Your main responsibilities will include:">">Maximizing sales volumes and product...


  • Chipping Norton, Oxfordshire, United Kingdom Blue Boar Full time

    Ambassador of Great Customer ServiceWe are seeking a charismatic and dedicated Bar Staff to join our team at The Blue Boar, a popular pub in the lovely market town of Chipping Norton. As an Ambassador of Great Customer Service, you will play a vital role in ensuring our guests have an unforgettable experience.About Us:The Blue Boar offers a unique blend of...


  • Chipping Norton, Oxfordshire, United Kingdom Pertemps Banbury Full time

    Job OverviewPertemps Banbury is currently seeking 2 temporary Postal Delivery Workers to support Royal Mail at Chipping Norton Delivery Office.Key ResponsibilitiesDeliver parcels and post to residential and commercial properties within a set timescale.Maintain high integrity standards and provide friendly customer service.Sort mail within the delivery office...


  • Chipping Norton, Oxfordshire, United Kingdom Compass Group UK Full time

    Catering Team MemberAbout the RoleWe are seeking a highly motivated and enthusiastic Catering Team Member to join our dynamic team at Compass Group UK.This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and working in a fast-paced environment.The successful candidate will be responsible for...


  • Chipping Norton, Oxfordshire, United Kingdom Compass Group UK Full time

    Compass Group UK is seeking a reliable Cleaning Services Coordinator to work 30 hours per week.Job Description:We require someone with excellent communication skills to collaborate with our cleaning and facilities teams.Responsibilities:Maintain safe and hygienic environments for every client and customer.Deliver exceptional experiences by ensuring all areas...


  • Chipping Norton, Oxfordshire, United Kingdom Precision Recruitment UK Ltd Full time

    Job DescriptionPrecision Recruitment UK Ltd is seeking a skilled Service Support Technician to join our team. As a Service Support Technician, you will be responsible for providing technical support to customers experiencing issues with our in-vehicle and out-station camera systems and back-office software.The ideal candidate will have a minimum 2 years of...


  • Chipping Norton, Oxfordshire, United Kingdom Claims Consortium Group Full time

    Claims Manager Role Overview:Claims Consortium Group is seeking a skilled Service Delivery and Claims Management Professional to join their team in Chipping Norton, OX7. This dynamic role involves managing insurance claims from start to finish, developing strong relationships with customers and stakeholders, and utilizing effective communication approaches...


  • Chipping Norton, Oxfordshire, United Kingdom Compass Group UK Full time

    Food Service Assistant ManagerAbout the RoleWe are seeking a skilled and experienced Food Service Assistant Manager to join our team at Compass Group UK.This is an exciting opportunity for individuals who are looking to advance their career in the hospitality industry.The successful candidate will be responsible for managing a team of Catering Team Members,...


  • Chipping Norton, Oxfordshire, United Kingdom Soho House & Co Full time

    Soho House Spa Therapist Job Description:We are seeking an experienced Spa Therapist to join our team at Soho Farmhouse, a luxury resort in the heart of Oxfordshire. As a Spa Therapist, you will provide high-quality spa treatments, maintain a safe and clean environment, and deliver exceptional customer experiences.About the Role:* Provide high-quality spa...


  • Chipping Norton, Oxfordshire, United Kingdom Premier Inn Full time

    Premier Inn is seeking a skilled Kitchen Team Support Specialist to join their team in Chipping Norton. As a key member of the kitchen team, you will play a vital role in ensuring the smooth operation of our restaurant services.In this exciting opportunity, you will have the chance to develop your culinary skills and work in a fast-paced environment where no...

  • Beauty Therapist

    2 weeks ago


    Chipping Norton, Oxfordshire, United Kingdom FACEGYM Full time

    Deliver exceptional facial fitness experiences and provide 5-star customer service at FaceGym Studio, promoting our unique facial workouts and services.We are seeking a highly motivated individual to join our team as a Beauty Therapist. In this role, you will be responsible for delivering all workouts in line with FaceGym Workout protocols, selling our...