Operations Team Leader

6 days ago


Leigh, United Kingdom Nextech Group Ltd Full time
About the Role

We are seeking an experienced Operations Team Leader to join our team at Nextech Group Ltd. As a key member of our operations team, you will be responsible for leading a team of operations specialists and driving success in our car finance industry.

Key Responsibilities
  • Inspire and Motivate Your Team: Equip your team with the tools and autonomy they need to tackle challenges head-on.
  • Adaptive Leadership: Apply diverse leadership styles to nurture and grow your team members.
  • Encourage Growth and Development: Foster a culture where continuous personal and professional development thrives.
  • Champion Excellence: Lead coaching sessions that boost customer service and enhance team performance.
  • Promote Accountability: Cultivate a sense of ownership and responsibility within your team, always keeping the customer's best interest at heart.
  • Optimise Processes: Engage with the broader business picture to streamline operations and improve service efficiency.
Requirements
  • Data-Driven Decision Maker: Passionate about using data to inform strategies and drive team success.
  • Data Experience: Create data pipelines, manipulate data, and decipher data.
  • Data Tools: SQL, Power BI, Excel, Azure, Data virtualisation, and data mining.
  • Motivated Achiever: A proactive, goal-oriented individual who thrives on getting things done.
  • Experienced Leader: Proven track record in team leadership or management roles.
  • Office Experience: Background in an office setting, ideally within the financial sector.
  • Receptive to Feedback: Open to receiving and acting on feedback to continually improve.
What We Offer
  • Competitive Salary: Ranging from £37,000 to £47,000, based on your experience.
  • Annual Bonus: Participate in our company bonus scheme.
  • Social Benefits: Enjoy a subsidised quarterly social budget.
  • Flexible Holidays: Benefit from our holiday buy and sell scheme.
  • Exclusive Discounts: Access a wide range of high street discounts.
  • Career Development: Take advantage of our internal development programs.
  • Health Coverage: Private medical insurance and enhanced company pension.
  • Sustainable Benefits: Participate in our electric vehicle scheme.

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