Senior Team Leader

5 months ago

Leigh, United Kingdom First Response Finance Full time

**ARE YOU AN EXPERIENCED TEAM LEADER LOOKING TO UTILISE YOUR SKILLS AND KNOWLEDGE FOR THE UK’S NUNBER ONE CAR FINANCE COMPANY?**

We are looking for an experienced Team Manager to join our First Response family

**Some more specifics of the role are**:

- You will enable people within your team to act by giving them the tools, authority, and methods to solve problems themselves.
- Establish individual aspirations to create an environment where people can fulfil their self-development needs whilst having a genuine desire to strive to perfection.
- Conduct Coaching sessions focusing on better customer service and improving performance.
- Develop a sense of accountability, ownership, and responsibility in your people to allow them to carry out their professional responsibilities, with the best interest of the customer in mind.
- Have an interest in the bigger picture, making improvements to the system to provide a more efficient service to our customers.

If successful, you will be required to attend an all day assessment day in our Leigh (WN7) office **date TBC**

**What we are looking for in you**:

- Previous experience in a team leader or managerial role
- Experience of working in an office is preferable
- Experience in the financial industry is preferable but not essential
- Make sound and timely decisions. Use good problem solving, decision-making, and planning tools.
- An innate ability to receive both positive and learning feedback, and then demonstrate the desire to act on that feedback.

**Pay and Benefits**
You will receive a **starting salary between £37,753 and **£47,064 dependent on your experience **.***

+ company bonus and a wide-ranging benefits package tailored to you.
- Annual Company Bonus Scheme
- Subsidised Quarterly Social Budget
- Holiday Buy and Sell Scheme
- Access to hundreds of High Street Discounts
- Internal Development Programmes
- Private Medical Insurance
- Enhanced Company Penson
- Electric Vehicle scheme

**Working Hours** This is a full-time position where your team will be working:

- **Monday to Friday**: 09.00 - 17.30
- **One day per week** (Tuesday or Thursday) a team member will work the **late shift**: 10.00 - 18.30
- **One Saturday** **per month** a team member will work: 09.00 until possibly 16:00pm

**Location**:This role is based in our Leigh Office (WN7 3XZ). We operate a hybrid working pattern with a mixture of office days and home days.

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