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Front Desk Supervisor

2 months ago

Torquay, Torbay, United Kingdom Andrew Brownsword hotels Full time
Role Overview

We're seeking a friendly and approachable Reception Manager to join our team at Andrew Brownsword hotels. As a key member of our front-of-house team, you'll be responsible for delivering exceptional guest experiences and ensuring our reception area runs smoothly.

Key Responsibilities
  • Lead from the front and provide excellent customer service to our guests
  • Develop and implement effective procedures to maintain a high level of service quality
  • Work collaboratively with the Duty Management team to ensure seamless operations
  • Recruit, train, and develop a high-performing team of receptionists
What We Offer
  • Competitive pay and benefits package
  • Opportunities for career progression and professional development
  • A fun and supportive work environment
  • Perks and discounts across our hotel group
Requirements
  • Previous experience in a similar role or a related industry
  • Excellent communication and leadership skills
  • A positive and engaging personality
  • Ability to work well under pressure and as part of a team
Why Work with Us?

At Andrew Brownsword hotels, we're passionate about delivering exceptional guest experiences and creating a positive work environment for our team members. We offer a range of benefits and perks, including competitive pay, opportunities for career progression, and a fun and supportive work environment.