Software Application Support Specialist

1 month ago


Falkirk, Falkirk, United Kingdom Interface Recruitment UK Full time
Job Summary:

Interface Recruitment UK is seeking a skilled Software Application Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

Provide timely and effective support to customers via phone, email, and other communication channels.
Troubleshoot and resolve technical issues related to our software products.
Collaborate with development teams to identify and resolve software defects.
Maintain accurate records of customer interactions and support requests.

Requirements:

2+ years of experience in IT support or a related field.
Strong technical skills and knowledge of software applications.
Excellent communication and customer service skills.
Ability to work in a fast-paced environment and prioritize multiple tasks.

What We Offer:

Competitive salary and benefits package.
Opportunities for career growth and professional development.
Collaborative and dynamic work environment.

How to Apply:

If you are a motivated and detail-oriented individual with a passion for providing exceptional customer service, please submit your application.

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