Construction Machinery Specialist
4 weeks ago
Job Overview
We are seeking a skilled and dedicated Field Service Engineer specializing in Construction Machinery to support the Executive Network Group team. The ideal candidate will have a strong technical background, a passion for solving complex mechanical and electrical issues, and the ability to provide excellent customer service.
Key Responsibilities
- Maintenance & Repair: Perform scheduled maintenance, diagnostics, and repairs on a variety of construction machinery (e.g., excavators, loaders, bulldozers, cranes, etc.).
- Troubleshooting: Diagnose mechanical, electrical, and hydraulic issues on-site using specialized diagnostic tools and equipment.
- Customer Service: Communicate effectively with clients regarding maintenance needs, repair timelines, and equipment operation. Provide guidance and training to operators as needed.
- Field Inspections: Conduct equipment inspections to ensure they meet safety and operational standards.
- Documentation: Accurately document all service activities, repairs, and parts used. Provide detailed service reports and recommendations for future maintenance.
- Safety: Follow safety protocols and procedures while working on-site, ensuring both personal and team safety during service operations.
- Technical Support: Provide on-call support for emergency breakdowns and urgent repairs outside of regular working hours.
- Calibration & Upgrades: Calibrate equipment, update software, and perform necessary upgrades to keep machinery compliant with the latest industry standards.
- Collaboration: Work closely with the in-house engineering and technical teams to provide feedback and contribute to product improvement.
Qualifications
- Education: Diploma or Degree in Mechanical Engineering, Electrical Engineering, or a related technical field. Trade certification in heavy equipment or machinery repair is a plus.
- Experience: Minimum of 3-5 years of hands-on experience in servicing and repairing construction machinery or heavy equipment.
- Technical Skills:
- Proficient in diagnosing and repairing diesel engines, hydraulics, and electrical systems.
- Experience with diagnostic tools and software for construction machinery.
- Familiarity with welding and fabrication techniques is an advantage.
- Excellent communication and customer service skills.
Physical Requirements
- Ability to lift heavy equipment parts (up to 50 lbs).
- Willingness to work outdoors in varying weather conditions.
- Flexibility to travel frequently and work extended hours when needed.
Additional Requirements
- Driver's License: A valid driver's license is required. CDL (Commercial Driver's License) is a plus.
- Travel: Willingness to travel to client sites across the region.
- Certifications: Certifications in specific machinery brands are a plus.
- Safety Training: Completion of OSHA or similar safety training is preferred.
Benefits
- Competitive salary and overtime opportunities.
- Company vehicle, tools, and equipment provided.
- Health, dental, and vision insurance.
- Retirement plan with company match.
- Paid time off and holidays.
- Continuous training and career development opportunities.
- Opportunities for advancement within the company.
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