Customer Service Coordinator

3 weeks ago


Horsham, West Sussex, United Kingdom Parmar Staffing Full time

Job Title: Sales Administrator

Salary: £28,000 per annum

Location: Partridge Green, Horsham

About the Role:

We are seeking a highly motivated and organized Sales Administrator to join our team. In this role, you will be responsible for managing customer relationships, preparing quotations, and processing sales orders.

Key Responsibilities:

  • Quotation Preparation: Evaluate customer specifications and drawings to prepare accurate quotations.
  • CUSTOMER Liaison: Communicate with customers to clarify requirements and ensure all necessary details are included.
  • Timely Delivery: Maintain an up-to-date quote log and ensure timely delivery of quotations.
  • Order Management: Process sales orders with purchase order numbers, handle amendments, and liaise with Production Control.
  • Sales Support: Handle general sales calls, contribute to daily sales targets, and support the Sales Office Manager and Commercial Director.

Requirements:

To succeed in this role, you will need:

  • A strong command of English, both written and spoken.
  • The ability to work independently and as part of a team.
  • Proficiency in Microsoft Word, Excel, and email communication.
  • An excellent telephone manner and customer service skills.
  • The ability to learn and understand technical product knowledge.

What We Offer:

This role offers a competitive salary of £28,000 per annum, 25 days annual leave plus UK statutory bank holidays, pension, and free parking. The company is committed to supporting your professional growth and development through ongoing training and career advancement opportunities.



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