Funeral Services Coordinator
3 weeks ago
At CPJ Field, we are seeking a skilled Funeral Services Coordinator to join our team in Horsham. This role involves coordinating funeral arrangements and supporting the team in providing exceptional service to families during their time of need.
About the RoleThis is a full-time position with an estimated salary of £22,000 - £25,000 per annum, depending on experience. The successful candidate will be responsible for assisting with the process of arranging and planning funeral services, working closely with the Funeral Director and Principal Funeral Director.
The ideal candidate will have a caring and empathetic nature, with excellent communication skills and the ability to work flexibly as part of a tight-knit team. A competent administrator with attention to detail, computer literacy, and proficiency in MS Word and Excel are also essential requirements.
Key Responsibilities- Assist with funeral arrangements, ensuring that all necessary documentation is completed accurately and efficiently.
- Provide administrative support to the Funeral Director and Principal Funeral Director, including answering telephone calls, taking messages, and forwarding accurate information.
- Accompany family members to the Chapel of Rest and assist with the sale of monumental masonry and pre-paid funerals.
- Prepare weekly and monthly reconciliations from the above system for submission to Rampion House.
- Daily banking of monies received in settlement of funeral accounts.
- Caring, empathetic, and confident nature.
- Excellent communication and administrative skills.
- Computer literate, including MS Word and Excel.
- Flexible attitude and ability to work in a tight-knit team environment.
- Demonstrate a calm, efficient, and compassionate demeanor.
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