Service Excellence Manager

3 weeks ago


Lewes, East Sussex, United Kingdom Ad Warrior Full time

As a Service Excellence Manager at Ad Warrior, you will be responsible for driving quality improvements across our education and care services. This is an exciting opportunity to join a dynamic team and make a real difference in the lives of our clients.

We offer a competitive salary of £40,000 - £50,000 per year, depending on experience, plus a range of benefits including a contributory pension scheme and generous annual leave.

About Our Client

We are a respected charity that provides innovative education and care solutions for individuals with complex needs. Our mission is to empower our clients to reach their full potential.

Job Description

Main Responsibilities:
  • To design and implement quality improvement initiatives that enhance our services and client outcomes.
  • To work closely with our leadership team to develop strategic plans and goals.
  • To lead training and development programs for our staff.

Essential Requirements

  • Degree in a relevant field (e.g. business, psychology, sociology).
  • Proven experience in quality improvement and service management.
  • Excellent leadership and communication skills.

What We Offer

  • Competitive salary.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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