Team Leader

19 hours ago

Norwich, Norfolk, United Kingdom Card Factory Full time
{"title": "Team Leader", "content": "

Job Overview

Card Factory is seeking a Team Leader to join our successful Card Factory family. As a Team Leader, you will play a key part in driving the success of our stores by supporting your Store Manager in their goals to deliver commercial growth and developing a team culture of putting the customer at the heart of everything we do.

The Role

You will lead the way for our store teams, not only in the absence of the Store Manager but leading the team to deliver great standards and exceptional service every day. You will be responsible for reviewing store performance data and driving commercial growth.

The Ideal Candidate

  • You will be passionate about celebrating our customers' life moments.
  • You will be customer-centric with a passion for driving excellent service.
  • You will be able to demonstrate good leadership skills.
  • You will have a positive forward-thinking approach.
  • You will be comfortable reviewing store performance data.
  • You will be commercially minded.
  • You will be an engaging and enthusiastic team player.

Benefits

  • 25% Card Factory colleague discount in-store and online.
  • Save As You Earn scheme.
  • Financial Wellbeing Support Financial Education Tools Salary Advance.
  • Seasonal incentive schemes.
  • Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together.
  • Discounted mobile phone contracts.
  • Discounts across 100's of UK retailers.
  • Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.
  • Enhanced Family leave.
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