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Medical Receptionist

2 months ago


Bushey, Hertfordshire, United Kingdom Attenborough Surgery Full time
About the Role

We are seeking a highly organized and customer-focused Medical Receptionist to join our team at Attenborough Surgery. As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience. Your primary responsibility will be to manage the front desk, handle phone calls, and ensure the smooth operation of our practice.

Key Responsibilities
  • Greet and direct patients, visitors, and staff in a courteous and efficient manner.
  • Manage phone calls, respond to inquiries, and provide information to patients and healthcare professionals.
  • Process repeat prescription requests, make appointments, and handle home visits.
  • Update patient records, maintain confidentiality, and adhere to practice policies and procedures.
  • Perform administrative tasks, such as filing, data entry, and maintaining accurate records.
  • Collaborate with the practice team to ensure seamless communication and efficient workflow.
Requirements
  • GCSEs in Maths and English.
  • Customer Service experience, preferably in a healthcare setting.
  • Call centre experience is an advantage.
  • General computer skills, including proficiency in EMIS Web.
What We Offer

We offer a competitive salary, comprehensive training, and opportunities for professional growth and development. As a Medical Receptionist at Attenborough Surgery, you will be part of a dynamic team that values teamwork, respect, and open communication. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.