Medical Receptionist Full-time Position

4 weeks ago


Bushey, Hertfordshire, United Kingdom Attenborough Surgery Full time
Job Title: Medical Receptionist Full-time

We are seeking a highly skilled and experienced Medical Receptionist to join our team at Attenborough Surgery. As a Medical Receptionist, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.

Key Responsibilities:
  • Greet and direct patients as they arrive for appointments.
  • Deal with telephone requests and enquiries in a courteous and efficient manner.
  • Process repeat prescription requests and make appointments for practice patients with the appropriate healthcare professional.
  • Process requests for home visits and take and deliver messages.
  • Process non-NHS claim forms and private referral letters, and collect fees for non-NHS work.
  • Update patient computer records as required and inform patients of the results of tests and investigations.
  • Filing of manuscript information and maintenance of patients' medical records.
  • Testing the clarity of the telephone message in accordance with practice procedures.
  • Securing the practice premises and setting the alarm at close of day in accordance with practice procedures.
  • Receiving specimens from patients and batch delivery to collection point.
Requirements:
  • GCSEs in Maths and English.
  • Customer Service experience.
  • Call centre experience.
  • General computer skills.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and supportive team environment.
  • Professional development and training opportunities.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional patient care, we would love to hear from you.



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