Executive Head Housekeeper

2 weeks ago


Glasgow, Glasgow City, United Kingdom Sandman Hotel Group Full time

Job Summary:

The Sandman Hotel Group is seeking an experienced and skilled Executive Head Housekeeper to lead the Housekeeping department at our Glasgow property. As a key member of our team, you will be responsible for ensuring the highest standards of cleanliness and customer satisfaction.

Key Responsibilities:

  • Lead and manage the Housekeeping team to deliver exceptional results and maintain high standards of cleanliness and customer satisfaction.
  • Conduct regular room and public area inspections to ensure compliance with company standards.
  • Monitor and manage labor efficiencies and departmental costs to optimize performance.
  • Order departmental supplies and conduct monthly linen inventories to ensure efficient operations.
  • Accurately assess the needs of the business in terms of staffing and staffing levels.
  • Maintain proper lost and found procedures to ensure guest satisfaction.
  • Assist in training new team members to ensure they meet company standards.
  • Ensure Sandman Signature Hotels policies and procedures are followed at all times.

Requirements:

  • Minimum 3 years housekeeping experience with a minimum of 2 years in a direct supervisory role.
  • Prior hotel opening experience will be an asset.
  • Superior time management and organizational skills.
  • Strong interpersonal skills with an emphasis on leadership ability.
  • Positive attitude, pleasant personality, and a strong ability to motivate, train, develop, and guide a team.
  • Knowledge of computers, including MS Word, Excel, and Internet.
  • Knowledge of health and safety standards.
  • Knowledge of laundry operations.

Benefits:

  • 28 days holiday per annum with enhanced holidays rising with service.
  • Flexible schedule.
  • Pension.
  • Rewards and recognition.
  • Growth opportunities.
  • Dedicated Training Programme.
  • EAP support and counseling.
  • Employee & Immediate Family Assistance Programme.
  • Supplier and local business discounts.
  • Friends and Family Hotel Rates.
  • Up to 40% off Food discounts.
  • Complimentary nights stays to use in the UK, Ireland, or North America.
  • Refer a friend incentive to influence your earning potential.


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