Library Experience and Services Director

1 month ago


London, Greater London, United Kingdom Goldsmiths, University of London Full time
About the Job

GOLDSMITHS UNIVERSITY OF LONDON seeks a talented Library Experience and Services Director to oversee the operational management of front line customer services, library spaces, and the Reader Services team.

The ideal candidate will have excellent leadership skills, with the ability to drive service excellence and ensure a consistent delivery of high-quality services to users.

With over 15,000 readers, our Library at Goldsmiths is a vibrant hub of academic life and student activity. We have a strong culture of delivering reliable, high-quality services, resources, and support to all departments and visitors.

Responsibilities:

  • Develop and implement strategies to improve customer experience
  • Manage and maintain library spaces
  • Lead the Reader Services team to deliver excellent customer service

Salary Range:

  • We estimate that the salary for this position is around £55,000 - £65,000 per annum, depending on experience.

Benefits:

  • 28 days' annual leave plus 6 paid closure days (4 at Christmas and 2 at Easter) plus all Bank Holidays
  • Defined benefit pension scheme
  • Professional development opportunities
  • Wellbeing initiatives such as staff choir, running club, and creative writing classes


  • London, Greater London, United Kingdom CV-Library Full time

    CV-Library in London is looking for an enthusiastic and dedicated Customer Experience Coordinator to join our team.Job Description:The successful candidate will provide exceptional customer service, interact with customers, assist with transactions, answer enquiries, and manage stock. This role will also involve performing various administrative tasks to...


  • London, Greater London, United Kingdom Spa 23 Fitness and Lifestyle Full time

    Job Title: Library Experience CoordinatorAbout the Role: We are seeking a highly skilled and experienced customer service professional to join our team as a Library Experience Coordinator. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest experiences and ensuring that every visitor feels welcome and...


  • London, Greater London, United Kingdom Inspired Education Group Full time

    About the PositionWe are seeking an Academic Library Director to join our team at Wetherby Senior School, a member of the Inspired Education Group. The successful candidate will be responsible for leading the school library, including its budget, staffing, and resources. They will also play a key role in implementing the School Library Policy, which supports...


  • London, Greater London, United Kingdom Director File Full time

    At Director File, we are committed to creating an exceptional employee experience. We are seeking a highly skilled and experienced Director of Human Resources to join our leadership team and help us achieve this goal.About the Role:The Director of Human Resources will be responsible for developing and implementing strategies to drive business growth and...


  • London, Greater London, United Kingdom Director File Full time

    Job OverviewDirector File is seeking an experienced professional to fill the role of Director of Talent and Culture. The successful candidate will be responsible for developing and implementing strategies to drive business growth and improve employee engagement. This includes leading and managing a team of HR professionals, collaborating with senior leaders,...


  • London, Greater London, United Kingdom CV-Library Full time

    Schools Library Services Job OpportunityWe are seeking a highly motivated and dedicated individual to fill the role of Schools Library Services Librarian at CV-Library.The successful candidate will have a strong passion for children's literature, a commitment to equality, and experience working with schools or children.Develop and promote the library's role...


  • London, Greater London, United Kingdom CV-Library Full time

    School Library Support RoleWe are seeking a diligent and detail-oriented individual to fill the role of School Library Support Officer at CV-Library.The successful candidate will have a strong foundation in children's literature, a commitment to equality, and experience working in libraries or educational environments.Develop and execute plans to promote the...


  • London, Greater London, United Kingdom CV Library Full time

    Job OverviewThe Technical Services Director will be a key member of the technical team at CV Library, ensuring full legal technical compliance for our site in Kent. As a highly experienced professional with knowledge of the food industry and expertise in Technical Systems, you will drive technical processes to protect the technical integrity of our site and...


  • London, Greater London, United Kingdom Principal Education Full time

    About the RolePrincipal Education is seeking a highly skilled and dedicated Education Librarian to lead our library services in North London.In this role, you will be responsible for developing and implementing innovative library programs that support student learning and academic success.Key Responsibilities:Manage and maintain a vast library collection,...


  • London, Greater London, United Kingdom Director File Full time

    Executive Summary:At Director File, we are seeking a talented Director of Talent Management and Development to join our leadership team. The ideal candidate will have a strong background in developing and implementing people and culture strategies that drive business growth and improve employee engagement.Job Duties:Develop and execute comprehensive people...


  • London, Greater London, United Kingdom CV-Library Full time

    About the RoleAs a School Librarian, you will be responsible for managing, maintaining and promoting the school library and its resources. This includes:Supporting teaching staff in selecting quality resources for the school library and classroom librariesDelivering information skills and information literacy teaching in the schoolSelecting resources from...


  • London, Greater London, United Kingdom CV-Library Full time

    Engineering Services DirectorCV-Library is looking for a highly experienced Engineering Services Director to oversee the maintenance and update of our plant and equipment. As a key member of our engineering department, you will be responsible for ensuring that our infrastructure meets industry standards and is properly maintained.Your key responsibilities...


  • London, Greater London, United Kingdom iPeople Solutions Full time

    About the OpportunityWe are seeking a skilled Community Development Officer-Projects to join our team in Camden and surrounding areas.Key ResponsibilitiesMaintenance and improvement of community and digital library services, focusing on books, online resources, digital technology, and community activities.Building maintenance and equipment management,...


  • London, Greater London, United Kingdom Ark Victoria Academy Full time

    Job Title:Library Services ManagerAbout the School:Ark Victoria Academy is a dynamic and forward-thinking educational institution dedicated to delivering outstanding education to its students. Our mission is to provide a safe, supportive, and inclusive learning environment that fosters academic excellence, personal growth, and social responsibility.Key...


  • London, Greater London, United Kingdom CV-Library Full time

    We are seeking a skilled and dedicated Information Resource Assistant to join our team at CV-Library in London.Job Overview:This role will play a key part in providing exceptional customer service at our libraries, ensuring that customers receive the best possible experience throughout their visit.Key Responsibilities:Interact with customers to ensure they...


  • London, Greater London, United Kingdom North East London NHS Foundation Trust (NELFT) Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our library team as a Part-time Library Support Officer.Working 26.25 hours per week, this role offers varied hours and opportunities for development and training.Main responsibilities include providing frontline library and knowledge services, lending and shelving...


  • London, Greater London, United Kingdom LONDON BOROUGH OF NEWHAM Full time

    LONDON BOROUGH OF NEWHAM£39,855 - £42,324 per annumJob Description:We are seeking a highly skilled and versatile professional to join our Libraries and Community Assets team. The successful candidate will be responsible for delivering the Library Plan through project planning, service development, and improvement initiatives.The role will involve working...


  • London, Greater London, United Kingdom CV Library Full time

    Senior Assembly and Tooling Services Director PositionCV Library is seeking a highly experienced Senior Assembly and Tooling Services Director to lead our CAD, BIM, Surveying, Compliance, Data Analytics, Handover, and Tooling teams.The successful candidate will be responsible for developing and implementing replacement PDM/PLM data management software...


  • London, Greater London, United Kingdom REESON Education Full time

    Job Title:Library Services ManagerAbout the Role:We are seeking a skilled and enthusiastic Library Services Manager to join our school community. The successful candidate will be responsible for overseeing the library, supporting small groups as a reading lead for intervention work, and providing training to staff.The ideal candidate will have experience...


  • London, Greater London, United Kingdom TFPL Recruitment Full time

    **Job Overview:** University Support Specialist - Part-TimeWe are looking for a detail-oriented and organized individual to join our team as a University Support Specialist - Part-Time. As a key member of the library staff, you will provide exceptional customer service, maintain the library's resources, and support the Academic Affairs team.The successful...