Library Support Specialist

2 weeks ago


London, Greater London, United Kingdom CV-Library Full time

We are seeking a skilled and dedicated Information Resource Assistant to join our team at CV-Library in London.

Job Overview:

This role will play a key part in providing exceptional customer service at our libraries, ensuring that customers receive the best possible experience throughout their visit.

Key Responsibilities:
  • Interact with customers to ensure they can make full use of library facilities.
  • Assist customers with self-service equipment, handle transactions, answer enquiries, and manage stock.
  • Perform administrative tasks as required to support the smooth operation of the library.

Requirements: This position requires working 18 hours per week on a rota shift basis. The ideal candidate will have clear verbal communication skills, spoken English should be sufficiently clear for telephone calls. Familiarity with computer applications, including Microsoft Office software (Word as a minimum) and the internet is essential.

Benefits: A competitive hourly rate of £14.47, great transport links via the Metropolitan Line, Watford DC Line, and national rail service, and the opportunity to work for a diverse local authority in a great location.



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