Technical IT Support Specialist

1 day ago


Greater Manchester, United Kingdom Onyx-Conseil Full time
Job Title: Technical IT Support Specialist

We are seeking a skilled Technical IT Support Specialist to join our team at Computer Futures. As an experienced 2nd/3rd line engineer with strong Azure skills, you will be responsible for providing technical support and managing complex IT issues.

Key Responsibilities:
  • Provide 2nd and 3rd line IT support for servers, networks, and cloud services, ensuring high availability and reliability.
  • Troubleshoot and resolve complex technical issues, collaborating with IT teams to implement solutions.
  • Implement and manage Azure services, and support SharePoint and Intune environments.
  • Develop and maintain technical documentation, including system configurations and troubleshooting guides.
  • Implement and maintain cyber security measures, managing security incidents and ensuring compliance with industry standards.
Requirements:
  • Proven experience in 3rd line IT support, with a strong background in Microsoft Azure, including AVD, virtual machines, storage, and networking.
  • Proficiency in managing and troubleshooting Windows Server environments, Active Directory, Group Policy, and DNS/DHCP.
  • Knowledge of networking concepts (TCP/IP, VLANs, VPNs) and experience with SharePoint and Intune.
  • Familiarity with ITIL processes, excellent problem-solving and analytical skills, and strong communication and interpersonal skills.
About the Role:

This is a contract-based position, working approximately 3-4 days on site per week, with an initial term of 2-3 months. The successful candidate will have the opportunity to work with a range of technologies, including virtualization platforms like VMware or Hyper-V.

Salary:

£200 per day, with a requirement to work outside IR35.



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