Customer Experience Ambassador

2 weeks ago


Grantham, Lincolnshire, United Kingdom Loungers Full time
Company Overview
Loungers is a fast-growing business with a passion for delivering exceptional customer experiences. Our commitment to hospitality drives our success, and we're always looking for talented individuals who share our vision.

Salary
The estimated salary for this role is £25,000 per annum, plus tips shared equally across the team based on hours worked.

Job Description
As a Front of House Team Member, you'll be the face of our business, providing top-notch service to every customer who walks through our doors. You'll work closely with management and the team to deliver great shifts, ensuring every guest leaves feeling welcome and comfortable. Your natural charm and charisma will shine in this role, making you a valuable asset to our team.

Key Responsibilities:
* Deliver exceptional customer service, adapting your style to meet the needs of every customer
* Work collaboratively with the team to achieve excellent service standards
* Contribute to creating a welcoming and inclusive atmosphere in our venues

Required Skills and Qualifications
* Bags of energy and a warm personality
* Excellent communication skills and ability to build rapport with customers and colleagues
* Self-motivation and ability to work at pace with limited supervision
* A natural talent and passion for hospitality

Benefits
* Tips shared equally across the team, based on hours worked
* Paid breaks and staff food on every shift
* 50% discount on food in all three brands from day one
* 28 days holiday, pro rata
* Competitions and incentives
* Christmas and Boxing Day off
* The best staff party - Loungefest
* Emotional and practical support via the Licenced Trade Charity
* Power over your pay with Wagestream
* Company pension scheme
* Long service awards

What's Next?
If you're passionate about delivering exceptional customer experiences and have a flair for hospitality, we'd love to hear from you.

  • Grantham, Lincolnshire, United Kingdom Prezzo Full time

    Role OverviewWe are seeking a charismatic Hospitality Ambassador to join our team at Prezzo Grantham. As the first point of contact for our guests, you will be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere.


  • Grantham, Lincolnshire, United Kingdom Prezzo Full time

    Italian Dining AmbassadorWe are seeking a charismatic Italian Dining Ambassador to join our team at Prezzo. As a key member of our service team, you will be responsible for delivering exceptional customer experiences, ensuring that every guest leaves feeling satisfied and eager to return.Key Responsibilities:Provide a warm and welcoming atmosphere for...


  • Grantham, Lincolnshire, United Kingdom The Co-operative Full time

    Job DescriptionWe're looking for a talented individual to fill the role of Customer Team Member at The Co-operative.This position involves working in a fast-paced retail environment, providing top-notch customer service, and collaborating with colleagues to drive sales and achieve business objectives.Key ResponsibilitiesProvide exceptional customer service,...


  • Grantham, Lincolnshire, United Kingdom Starbucks Full time £12

    About UsWe are a leading coffeehouse chain with a passion for inspiring and nurturing the human spirit. Our mission is to serve high-quality beverages and food in a welcoming and inclusive environment, while creating a positive impact on our customers, communities, and the environment. We are committed to excellence in everything we do, from sourcing the...


  • Grantham, Lincolnshire, United Kingdom Asda Stores Ltd Full time

    About the RoleWe're seeking a skilled and flexible Customer Delivery Driver to join our team at Asda Stores Ltd. As a key member of our operation, you'll play a vital role in delivering our products to customers across the region.Key Responsibilities:Deliver products to customers in a timely and efficient mannerEnsure the cleanliness and maintenance of your...

  • Spa Therapist

    3 weeks ago


    Grantham, Lincolnshire, United Kingdom Belton Woods Hotel, Spa & Golf Resort Full time

    Join Our Spa TeamCreate unforgettable guest experiences as a Spa Therapist at Belton Woods Hotel, Spa & Golf Resort. Our 4* hotel boasts a relaxing Elemis spa, golf complex, and exceptional leisure facilities.You will deliver tailored treatments, offer expert product advice, and work closely with our Elemis Ambassadors to perfect your skills. A NVQ Level 3...

  • Retail Team Leader

    3 weeks ago


    Grantham, Lincolnshire, United Kingdom Travelex Full time

    Key Responsibilities:Manage a team of Travel Service Partners to deliver exceptional customer experiences.Nurture and mentor team members to maintain high customer service standards.Focus on customer feedback, service levels, and team performance.Implement best practices and regulatory standards to ensure operational compliance.Benefits:A comprehensive...


  • Grantham, Lincolnshire, United Kingdom London North Eastern Railway (LNER) Full time

    At London North Eastern Railway (LNER), we're changing the face of rail travel. As a Station Customer Service Assistant, you'll be the first or last point of contact for our customers, providing a warm welcome and a memorable experience. Your expertise in customer service will shine as you help passengers with their luggage, assist those with disabilities,...

  • Spa Therapist

    1 week ago


    Grantham, Lincolnshire, United Kingdom Belton Woods Hotel, Spa & Golf Resort Full time

    About Belton Woods Hotel, Spa & Golf ResortBelton Woods Hotel, Spa & Golf Resort is a 4-star hotel located in Grantham, offering a unique blend of luxury and relaxation. With its stunning woodland setting and world-class golf complex, it's the perfect destination for those seeking an unforgettable experience.Job Title: Spa TherapistJob Summary:We are...


  • Grantham, Lincolnshire, United Kingdom South Kesteven District Council Full time

    Key Responsibilities:Welcome customers to the venue and provide a professional, polite, responsive, and friendly service to ensure customer satisfaction is maintained at all times.Work on reception for key events and assist with setting up and packing away after events to ensure a smooth experience.Sell tickets and hand out tickets awaiting collection before...


  • Grantham, Lincolnshire, United Kingdom The National Trust Full time

    About the RoleWe are seeking an experienced Collections and Experiences Manager to join our team at The National Trust. This is a unique opportunity to lead the development of high-quality visitor experiences and engage audiences with our work.The successful candidate will have experience in delivering inspirational engagement activities, excellent...


  • Grantham, Lincolnshire, United Kingdom Asda Stores Ltd Full time

    Job Title:Customer Delivery DriverAbout the Role:We are seeking a flexible and organized individual to join our team as a Customer Delivery Driver in Grantham. This role involves delivering products to customers' doors, working varied shift patterns, and collaborating with the team to achieve excellent customer service.Your Responsibilities:Deliver products...


  • Grantham, Lincolnshire, United Kingdom Barratt Developments plc Full time

    About the Role">We are currently seeking an experienced Home Buyer Experience Specialist to join our Customer Care team. In this role, you will be responsible for managing customer-related issues, coordinating departmental administration, and providing administrative support to ensure efficient and effective operations.">The successful candidate will have...


  • Grantham, Lincolnshire, United Kingdom Apetito Limited Full time

    **Job Title:** Customer Service AdvisorAbout the RoleWe are seeking a highly skilled and empathetic Customer Service Advisor to join our team at Apetito Limited. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to our customers, ensuring their needs are met and exceeded.ResponsibilitiesTake...


  • Grantham, Lincolnshire, United Kingdom Compass Group UK Full time

    Exceptional Customer Service RoleWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our retail team. As the face of our business, you will deliver outstanding service, greeting customers with a smile and serving them with pride.Your key responsibilities will include:Serving customers with an easy and seamless...


  • Grantham, Lincolnshire, United Kingdom Apetito Limited Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key ResponsibilitiesTake and process...


  • Grantham, Lincolnshire, United Kingdom ESS Full time

    As a Retail Assistant at ESS, you will be the face of our business, delivering exceptional customer service in a fast-paced environment. You will join a passionate and friendly team that takes pride in what they do and celebrates individuality.Key responsibilities will include serving customers, ensuring they receive an easy and seamless personalised...


  • Grantham, Lincolnshire, United Kingdom Card Factory Full time

    Card Factory is seeking an experienced Customer Service Representative to join our team on a seasonal basis.In this role, you'll be responsible for delivering exceptional customer experiences and supporting store operations.Salary Estimate: £17,000 - £19,000 per annumYour key responsibilities will include:Ensuring customers receive outstanding service at...


  • Grantham, Lincolnshire, United Kingdom Asda Full time

    Key ResponsibilitiesAs a Service Colleague at Asda, you will work across various departments to ensure the efficient running of our stores. Your duties may include serving customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves.About YouWe are looking for a naturally friendly and enthusiastic...


  • Grantham, Lincolnshire, United Kingdom ESS Full time

    We're looking for a talented individual to join our Defence team as a Retail Assistant. As the face of our business, you'll deliver exceptional customer service and be the driving force behind our customer-centric approach.As a Retail Assistant, you'll be part of a passionate and friendly team working in a fast-paced environment. You'll have the opportunity...