Customer Service Assistant

1 week ago


Chelmsford, Essex, United Kingdom Next Full time

At Next, we're committed to delivering an exceptional customer experience across all our sales floors. As a Customer Service Assistant - Sales Floor Specialist, you'll play a vital role in achieving this goal.

About the Role:

  • You'll be responsible for providing fast and friendly service to customers, helping them find the perfect products and ensuring they have an enjoyable shopping experience.
  • You'll work closely with colleagues to maintain a clean and organized store environment, processing deliveries and restocking shelves as needed.
  • You'll be expected to take control of your own development, identifying areas for improvement and seeking support from your team when needed.

About You:

  • You're a great communicator who's always looking for ways to help others.
  • You're friendly, calm, and efficient – even on your busiest days.
  • You're excited about the challenge of a varied and fast-paced job.
  • You're flexible, supportive, and always ready to go the extra mile.

We offer a competitive salary of £8.25 per hour, plus flexible working options and opportunities for career development. If you're passionate about delivering exceptional customer service and are eager to develop your skills in a fast-paced retail environment, we'd love to hear from you.



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