Administrative Services Manager
18 hours ago
Job Summary:
We are looking for an experienced Administrative Services Manager to join our team in Cardiff. The successful candidate will take line management responsibility for designated staff and provide administrative, clerical, and secretarial support.
Main Responsibilities:
- Manage electronic patient records, clinic creation, appointment booking, timely outgoing of appointments, waiting list, and case load management.
- Manage shifts, annual leave booking, sickness, and absence of admin staff, as well as any appraisals and training.
- Create and maintain up-to-date, computerized patient records and recall systems on databases.
- Update new referrals onto clinical information systems and maintain current referrals until advised to do so.
- Manage and maintain paper records and information in line with records management principles and service protocols.
- Provide administrative support, including word processing, managing mail, managing databases, and Microsoft Office applications.
- Answer telephone calls, coordinate bookings, liaison with families and clinicians, manage generic inboxes, and perform general administrative duties.
- Ensure appointment letters and invitations are sent out in a timely manner, recorded, and tracked via databases.
- Send text message and email appointments and reminders.
- Maintain an up-to-date patient waiting list and assist in regular reviews and validation as directed by management on a weekly basis.
Requirements:
- Educated to GCSE Level, NVQ Level 3, or equivalent qualification and/or experience.
- ECDL in computer skills or equivalent experience.
- Previous Public Sector experience and knowledge is desirable.
- Previous secretarial or administrative experience.
- Excellent IT skills with the ability to use Microsoft Word and Excel.
- Excellent written and verbal communication and interpersonal skills.
- Time management with the ability to prioritize work.
Salary: £11.44 per hour, based on industry standards and location.
-
Operational Administrator
3 weeks ago
Cardiff, Cardiff, United Kingdom NHS Wales Shared Services Partnership Full timeJob Opportunity: Operational AdministratorWe are seeking a highly organized and detail-oriented individual to join our team as an Operational Administrator at NHS Wales Shared Services Partnership in Cardiff.About the Role:The successful candidate will provide comprehensive administrative support to the Inquest Team and Inquest Team Leader, encompassing...
-
Customer Service Administrator
1 day ago
Cardiff, Cardiff, United Kingdom Recruit4staff Full timeWe are seeking an experienced Customer Service Administrator to coordinate and schedule order books for scheduled engineer service visits.About the Role$25,000 - $26,000 per annum salaryThe successful candidate will contact engineers and customers regarding bookings, manage customer queries, and process orders onto SAGE200 as needed.Key...
-
Cardiff, Cardiff, United Kingdom Bupa Global Full timeCustomer Service and Administration:The successful candidate will provide exceptional customer service and administration support to the team at Heol Don Care Home in Cardiff. This part-time role requires a fixed-term contract for 9 months to cover maternity leave.Duties:- First point of contact for visitors, providing advice and assistance- Manage new...
-
Band 3 Administrative Support Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Surecall Recruitment Services Full timeAbout the RoleSurecall Recruitment Services are seeking a skilled and experienced Band 3 Administrator to join their client's team in the Cardiff area.As a key member of the team, you will play a vital role in supporting the day-to-day operations and providing administrative assistance to ensure the smooth running of the department.The ideal candidate must...
-
Administrative Support Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom Surecall Recruitment Services Full timeRole OverviewSurecall Recruitment Services is seeking a highly skilled and experienced administrative support professional to join their client's team in the Cardiff area.Candidates must be UK residents residing locally, as this role does not offer visa sponsorship for overseas candidates.Salary DetailsThe successful candidate will receive a competitive...
-
Customer Service and Administration Role
2 weeks ago
Cardiff, Cardiff, United Kingdom Brook Street Full timeJob DescriptionWe are looking for a Customer Service and Administration Role professional to join our team. The ideal candidate will have excellent customer service skills, with a strong background in administration.You will be responsible for responding to customer inquiries, resolving issues, and providing excellent service. Additionally, you will assist...
-
Administrative Assistant Manager
2 weeks ago
Cardiff, Cardiff, United Kingdom Brook Street Full timeJob SummaryWe are seeking an experienced Administrative Assistant Manager to join our team. As a key member of the organization, you will be responsible for providing exceptional customer service and administrative support.The successful candidate will have strong administration experience, with excellent communication skills and the ability to work in a...
-
Electoral Services Administration Professional
2 weeks ago
Cardiff, Cardiff, United Kingdom Wyre Council Full timeElectoral Services Administration RoleThis is an excellent opportunity to work in the Governance and Legal Team at Wyre Council as the Council's Electoral Services Administration Officer.Your main role will be to support the Electoral Services team and provide assistance to the Electoral Registration Officer (ERO) and the Returning Officer (RO) in the...
-
General Manager
4 weeks ago
Cardiff, Cardiff, United Kingdom Imperial Services Full timeAre you a motivated and experienced leader looking for a new challenge? Do you have a passion for coffee and a desire to lead a high-performing team?About the Job:We are seeking a talented General Manager - Beverage Services to join our team at Imperial Services. As a key member of our leadership team, you will be responsible for overseeing the day-to-day...
-
Administrative Service Manager
18 hours ago
Cardiff, Cardiff, United Kingdom CV-Library Full timeAbout the RoleThe successful candidate will be responsible for managing daily operations, coordinating customer interactions, and ensuring that our services meet the highest standards. If you have a passion for delivering outstanding customer experiences and possess excellent communication skills, we encourage you to apply.You will be working in a dynamic...
-
Cardiff, Cardiff, United Kingdom Transformation Unit Full timeAbout the Role:As a Physiotherapy Administration and Clerical Support Officer, you will be working with our Outpatient Physiotherapy service, providing administrative support to help us deliver high-quality services to patients.We are seeking an enthusiastic and motivated individual to join our team. If you have previous experience in a clerical role and are...
-
Administrative Support Manager
18 hours ago
Cardiff, Cardiff, United Kingdom Marie Curie Full timeJob OverviewMarie Curie, the UK's leading end-of-life charity, is seeking a highly skilled Administrative Support Manager to join their team. As a key member of the administration team, you will play a vital role in ensuring the smooth operation of administrative tasks and supporting the delivery of high-quality care to those in need.This permanent,...
-
Administrative Resource Manager
3 weeks ago
Cardiff, Cardiff, United Kingdom Public Health Wales Full time**Key Responsibilities**We are seeking a skilled and experienced administrator to join our team at Public Health Wales. The successful candidate will be responsible for providing administrative support to our staff, including:Managing incoming correspondence and emailsProviding information and advice to colleagues, partners, and the publicMaintaining...
-
Operational Services Manager
3 weeks ago
Cardiff, Cardiff, United Kingdom Trowbridge Town Council Full timeAbout the Role:We are seeking an experienced Operational Services Manager to join our team at Trowbridge Town Council.Job Description:The Operational Services Manager will be responsible for managing the day-to-day operations within the Leisure Services department, including termly timetables and daily cover sheets. This will involve leading on the...
-
Clerical Services Manager
3 weeks ago
Cardiff, Cardiff, United Kingdom Cardiff and Vale University Health Board Full timeAre you passionate about delivering high-quality services to patients? Do you thrive in a busy and dynamic environment? We are seeking a skilled Healthcare Administrative Specialist to join our Outpatient Physiotherapy team. As a key member of our staff, you will provide administration and clerical support, working closely with our physiotherapy team to...
-
Operations Manager
4 hours ago
Cardiff, Cardiff, United Kingdom Dye & Durham Corporation Full timeAbout the Opportunity:We are excited to announce an exceptional opportunity for an Operations Manager to join our team in Cardiff. As an Operations Manager, you will be responsible for overseeing administrative operations, ensuring seamless execution of tasks, and driving productivity within our dynamic team.Key Responsibilities:Develop and implement...
-
Department Administration Manager
1 day ago
Cardiff, Cardiff, United Kingdom NHS Full timeMain ResponsibilitiesTo play a key role in the management of designated specialties and the operational day-to-day management of administration processes.To deputise for the Lead Manager as required and manage medical staffing issues on behalf of the Director within designated specialties.To contribute to the development of the Emergency Quadrant Management...
-
Hub Manager
3 weeks ago
Cardiff, Cardiff, United Kingdom Ministry of Justice Full timeAbout the RoleWe are looking for a highly motivated and organized individual to fill the position of Hub Manager - Offender Services. As a hub manager, you will be responsible for managing a team of staff and overseeing the delivery of offender services. This includes developing and implementing service plans, coordinating with external partners, and...
-
Administrative Support Officer
1 day ago
Cardiff, Cardiff, United Kingdom Brook Street Full timeJob Title: Administrative Support OfficerSalary: £18,000 - £22,000 per annum (dependent on experience)We are seeking a highly skilled and professional Welsh-speaking administrative support officer to provide welcoming and efficient services in Cardiff Central. As the first point of contact for visitors and clients, this role requires excellent customer...
-
Service Delivery Manager
2 weeks ago
Cardiff, Cardiff, United Kingdom Future Full timeJob DescriptionAre you looking for a challenging and rewarding career opportunity? Do you have a passion for delivering exceptional service and driving process excellence?As a Business Service Administrator at Future, you will play a critical role in managing external operational processes, partner change management, and data processing for business...