Senior Claims Coordinator

2 weeks ago


Uxbridge, United Kingdom Vermelo RPO Full time

**Overview of the Job:**

This hybrid role combines 3 days in the Uxbridge office with 2 remote working days. Working hours are Monday to Friday, either 8am-4:30pm or 9:30am-6pm. As an Operations Team Manager at Vermelo RPO, you will be responsible for managing the day-to-day operations of the First Response Team, supporting the Team Leader in achieving business objectives and ensuring compliance with industry standards.

**Key Responsibilities:**

  • Leading, motivating, and developing team members to meet performance targets.
  • Reviewing claims to improve efficiency and conversion rates.
  • Supporting training needs and carrying out team training when required.
  • Ensuring compliance with regulatory guidelines.
  • Handling client complaints and resolving issues effectively.
  • Contributing to process improvements and operational projects.

**What You'll Get:**

  • Up to £32,000 salary with additional commission opportunities.
  • Holidays: 25 days plus bank holidays, with the option to purchase additional days.
  • Benefits:
  • Workplace pension (up to 5% matching).
  • Life Assurance (4x salary).
  • Healthcare Cash Plan.
  • Regular team meetings, recognition schemes, and social events.
  • Clear progression opportunities and hands-on coaching for professional development.


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