Pension Account Advisor

2 days ago


Liverpool, Liverpool, United Kingdom Candidate Source Full time
Customer Support Role in Pensions Sector

We are seeking an experienced Customer Support Agent to join our team in Liverpool city centre. As a key member of our customer service team, you will be responsible for providing exceptional support to customers with day-to-day queries regarding their pension accounts.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or face-to-face interactions.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless delivery of customer service.

To be successful in this role, you will need:

  • A strong customer service background, preferably in a call centre environment.
  • Excellent communication and interpersonal skills.
  • The ability to work in a fast-paced environment and adapt to changing priorities.

Salary: £20,000 - £25,000 per annum, depending on experience. This is a full-time position, Monday to Friday, with a hybrid model in place. We offer a competitive benefits package, including a generous pension scheme and 30 days' annual leave.

About Us:

Candidate Source is a leading global organisation specialising in pensions. We are committed to delivering excellent customer service and creating a positive work environment for our employees.



  • Liverpool, Liverpool, United Kingdom Equiniti Full time

    Are you passionate about delivering exceptional customer service and working in a fast-paced environment?We are seeking an ambitious and motivated individual to join our team as a Pension Administration Advisor in Liverpool City Centre.As a key member of our team, you will be the first point of contact for our callers, discussing everything from joining the...


  • Liverpool, Liverpool, United Kingdom Forrest Recruitment Full time

    Payroll Advisor Job DescriptionWe are seeking a skilled Payroll Advisor to join our team at a leading chartered accountants in the city centre.This is a fantastic opportunity to work with a well-established company and be part of their exciting journey.As a Payroll Advisor, you will be responsible for managing the day-to-day payroll administration for small...


  • Liverpool, Liverpool, United Kingdom Candidate Source Full time

    Pension Customer Support Agent Job DescriptionWe are seeking a highly skilled Pension Customer Support Agent to join our team in Liverpool city centre. As a key member of our customer service team, you will be responsible for providing exceptional support to pension account holders with day-to-day queries regarding their accounts.Key Responsibilities:Provide...


  • Liverpool, Liverpool, United Kingdom Everpool Full time £60,000

    Everpool is a leading firm of accountants and business advisors. We offer a wide range of financial services including audit, tax, payroll and financial planning.Salary and BenefitsThe salary for this role is estimated to be around £60,000 per annum. This includes 25 days annual leave plus bank holidays, a competitive salary, flexible working and...


  • Liverpool, Liverpool, United Kingdom LCVS (Liverpool Charity & Voluntary Services) Full time

    Job SummaryThis Money Advice Specialist role involves delivering high-quality debt casework services to clients, ensuring they receive full entitlement to benefits and financial capability support. You will work closely with clients to understand their needs and provide tailored advice to help them manage their finances.Key Skills and QualificationsExcellent...


  • Liverpool, Liverpool, United Kingdom The Riverside Group Full time

    About the RoleWe are seeking a highly skilled Account Servicing Advisor to join our team at The Riverside Group. As an Account Servicing Advisor, you will be responsible for providing exceptional customer service to our Home Ownership customers across the London region.Key Responsibilities:Provide a customer-focused management service to all Home Ownership...


  • Liverpool, Liverpool, United Kingdom Vision-FS Recruitment Full time

    Unleash Your Earning Potential as a Wealth Management ConsultantVision-FS Recruitment is excited to present an exceptional opportunity for a highly motivated and Diploma Level 4 qualified Financial Advisor to join our award-winning national Financial Planning and Wealth Management Business. This role offers a salary range of £80,000 - £130,000, with...


  • Liverpool, Liverpool, United Kingdom Agility Resoucing Full time

    Job DescriptionThe Management Accountant position is a dynamic role that encompasses financial management, forecasting, cash management, internal monthly reporting, and business partnering with key divisional management. This 'hands-on' position involves traditional month-end processes including balance sheet reconciliations, capital expenditure tracking and...


  • Liverpool, Liverpool, United Kingdom Accountable Recruitment Full time

    About the JobAccountable Recruitment is seeking a Corporate Financial Advisor to join our team. As a key member of our team, you will work closely with us to deliver exceptional results.The successful candidate will have a strong background in finance and be able to demonstrate excellent analytical and problem-solving skills.Key Responsibilities:To provide...

  • Senior Tax Advisor

    2 days ago


    Liverpool, Liverpool, United Kingdom Agility Resoucing Full time

    We are looking for a talented Senior Tax Advisor to join our team at Agility Resourcing. This dynamic role comes with a competitive salary of £60,000 - £75,000 per annum, commensurate with experience.About the JobIn this challenging position, you will have the opportunity to work closely with clients, assisting them with their tax-related needs. Your...


  • Liverpool, Liverpool, United Kingdom CV-Library Full time

    The Health and Safety Partnership Limited is recruiting a highly skilled CDM Advisor Consultant to join our team.About the Role:This is an excellent opportunity for a senior professional to lead our CDM Advisory Services, providing expert guidance and support to clients across various sectors. We are seeking an individual with a strong understanding of CDM...

  • Medical Advisor Role

    3 weeks ago


    Liverpool, Liverpool, United Kingdom OH Medical Recruitment Ltd. Full time

    Job Title: Occupational Health AdvisorLocation: LiverpoolJob Type: Full-timeSalary: Up to £45,000 per annumJob Description:We are seeking an experienced Occupational Health Advisor to join our team in Liverpool. The successful candidate will be responsible for delivering occupational health services including case management, health surveillance, and...


  • Liverpool, Liverpool, United Kingdom Adaptable Recruitment Full time

    We are seeking an experienced Senior Legal Advisor to join our client's team in Liverpool city centre. This permanent role is a fantastic opportunity for a skilled pre-litigation lawyer to take their career to the next level.About the RoleAs a Senior Legal Advisor, you will be responsible for providing expert legal advice to our client's organisation. You...


  • Liverpool, Liverpool, United Kingdom Getting In Limited Full time

    Pension Administration Expertise DevelopmentThis apprenticeship is designed for individuals seeking to build expertise in pension administration, working closely with clients and internal teams to ensure seamless service delivery. The role combines administrative tasks with analytical and problem-solving skills, making it an attractive choice for those eager...

  • Accounting Expert

    2 weeks ago


    Liverpool, Liverpool, United Kingdom Everpool Full time

    Accounting Expert OpportunityWe are seeking a highly skilled Audit Manager to join our team at Everpool, a leading firm of accountants and business advisors. Based in Liverpool, this role will provide you with the opportunity to work with a diverse client base and utilise your expertise in financial services.About the Role:This is a challenging yet rewarding...


  • Liverpool, Liverpool, United Kingdom Liverpool John Moores University Full time

    Job Opportunity:This role is an exciting opportunity to support the delivery of a high-quality application and onboarding experience for our apprentices and their employers.Key Responsibilities:Support the operation of mechanisms to facilitate a smooth onboarding processEnsure applicants' eligibility, residency, and employment status meet funding body...


  • Liverpool, Liverpool, United Kingdom Quilter Financial Planning Full time

    Wealth Management AdvisorQuilter Financial Planning is seeking a highly skilled and experienced Wealth Management Advisor to join our team. In this role, you will work closely with clients to understand their financial goals and develop tailored wealth management plans to help them achieve success. With a strong focus on professional development, you will...


  • Liverpool, Liverpool, United Kingdom The Health & Safety Partnership Full time

    About The RoleWe are seeking a Principal Design Advisor - Construction Industry to join our team at The Health & Safety Partnership. As a key member of our team, you will be responsible for delivering high-quality design advice and guidance to our clients.Your Key Responsibilities:Deliver design advice and guidance to clients, ensuring compliance with CDM...

  • Mental Health Advisor

    1 month ago


    Liverpool, Liverpool, United Kingdom undisclosed Full time

    The Liverpool Institute for Performing Arts (LIPA) is a leading performing arts institution. We are seeking a Mental Health Advisor to join our Student Wellbeing and Disability Team. The postholder will provide mental health advice and support to students, triaging and responding to urgent needs and conducting initial assessments. They will also work...


  • Liverpool, Liverpool, United Kingdom Vetro Recruitment Full time

    Job Overview">Clinical Advisors at Vetro Recruitment are trained to administer ADHD assessment technology to clinicians in the UK. This role involves working from home with occasional travel to clients.">About the Role">Administer ADHD assessment technology to cliniciansWork from home with occasional travel to clients in the UK">Requirements">Applicants must...