Pension Account Advisor
2 days ago
We are seeking an experienced Customer Support Agent to join our team in Liverpool city centre. As a key member of our customer service team, you will be responsible for providing exceptional support to customers with day-to-day queries regarding their pension accounts.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or face-to-face interactions.
- Resolve customer complaints and issues in a timely and professional manner.
- Collaborate with internal teams to ensure seamless delivery of customer service.
To be successful in this role, you will need:
- A strong customer service background, preferably in a call centre environment.
- Excellent communication and interpersonal skills.
- The ability to work in a fast-paced environment and adapt to changing priorities.
Salary: £20,000 - £25,000 per annum, depending on experience. This is a full-time position, Monday to Friday, with a hybrid model in place. We offer a competitive benefits package, including a generous pension scheme and 30 days' annual leave.
About Us:
Candidate Source is a leading global organisation specialising in pensions. We are committed to delivering excellent customer service and creating a positive work environment for our employees.
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