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Beauty Department Director

2 months ago


Birmingham, Birmingham, United Kingdom Selfridges Full time

Job Summary:

We are seeking a highly skilled and experienced professional to lead our Beauty Department as a key member of the Selfridges team. As a Beauty Department Director, you will be responsible for driving the strategic direction of the department, ensuring exceptional customer service, and delivering business growth.

Key Responsibilities:

  • Develop and implement a comprehensive business strategy for the Beauty Department, aligning with the company's overall goals and objectives.
  • Lead and manage a high-performing team, providing coaching, guidance, and development opportunities to ensure they have the skills and knowledge required to excel in their roles.
  • Collaborate with cross-functional teams, including Buying, Marketing, and Visual Merchandising, to drive business growth and improve customer experience.
  • Monitor and analyze sales trends, customer feedback, and market insights to inform business decisions and optimize department performance.
  • Implement effective inventory management and stock control processes to minimize losses and maximize profitability.
  • Work closely with the Concession Manager to develop and execute strategies that drive concession business growth and improve customer satisfaction.
  • Stay up-to-date with industry trends, competitor activity, and market developments to ensure the department remains competitive and relevant.

Requirements:

  • Proven track record of success in a senior leadership role within a retail or beauty industry environment.
  • Excellent leadership and management skills, with the ability to motivate and develop high-performing teams.
  • Strong business acumen, with the ability to analyze data, identify trends, and inform business decisions.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.