Service Manager

4 weeks ago


Derby, Derby, United Kingdom ivolve Care & Support Full time

About the Role

We are seeking a highly skilled and experienced Service Manager to join our team at Ivolve Care & Support. As a Service Manager, you will be responsible for ensuring consistent and reliable care across the homes you are legally responsible for. You will support adults with lots of different needs such as learning disabilities and autism.

Main Responsibilities

  • Reporting to the Area Manager, you will be responsible for ensuring consistent and reliable care across the homes you are legally responsible for.
  • You will support adults with lots of different needs such as learning disabilities and autism.
  • You will make sure your team helps the people we support to flourish in a place they call home.
  • You will empower the people we support to be ambitious and live fulfilled lives.
  • You will make sure your team follows our Quality Framework and the i statements that set out the way we deliver care and support.
  • You will ensure your service is a safe, effective, caring, responsive environment that is well-led and operates in line with regulatory frameworks.
  • You will work to uphold our values and work in accordance with our leadership charter.
  • You will be accountable for the agreed delivery of hours for each service and ensure that the budgeted income and commercial performance levels are met within those services.

About Us

We are a leading provider of adult social care with over 4,000 colleagues supporting 1,300 people. Our approach is all about activities and co-production with the people we support. We work with them to design and plan what we do so we can create the best experiences together.

We are proud to be recognised as one of the best organisations to work in by The Sunday Times Best Places to Work 2024. We are on a mission to benefit even more people with our uncompromising quality of care and support.

What We Offer

  • A competitive salary of £32,000 per annum.
  • A comprehensive benefits package including 25 days of annual leave + bank holidays and pension.
  • A birthday off with pay after a year of service.
  • A £300 refer a friend scheme.
  • Colleague Lotto giving everyone the opportunity to win great cash prizes.
  • Prize winning Scratchcards aligned with values in action.
  • Recognition of our Colleagues who go above and beyond.
  • Loyalty Scheme recognising colleagues at work anniversaries.
  • Award-winning App for news and info.
  • Internal social media.
  • Team communities.
  • Discounts include high street, supermarkets, flash sales, gym memberships and more.
  • Blue Light discount programme, funded by us.
  • Salary Finance scheme for lower cost loans and to save for special occasions or rainy days.
  • Government mileage rates if you need to travel.
  • Free wellbeing App.
  • Practical advice covering things like consumer rights, anxiety, childcare and more.
  • Learning journey that grows with you to reach care worker standards.
  • Specialist skills training including Autism, Dementia and Mental Health.
  • Career pathways that include flexible apprenticeships and nationally recognised qualifications.
  • Cover the cost of relevant professional memberships.

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