Service Delivery Manager

4 weeks ago


Derby, Derby, United Kingdom Derbyshire Community Health Services NHS Foundation Trust Full time
About the Role

We are seeking a highly skilled Service Delivery Manager to join our team at Derbyshire Community Health Services NHS Foundation Trust. As a key member of our leadership team, you will be responsible for the effective day-to-day running of services, ensuring that patients receive the highest quality of care.

You will oversee the management of budgets, staffing, and operational targets, working closely with teams to drive service improvements and ensure compliance with NHS standards and policies.

We are looking for someone with a particular interest in using performance data to help us design and deliver transformation and innovation.

Main Responsibilities

  • Lead the professional and operational development of services/sites within the portfolio.
  • Ensure the effectiveness of services, delivering high-quality, patient-centred, integrated, cost-effective care across the locality/service.
  • Provide, coordinate, and develop services, interpreting relevant SOPs, policies, and pathways.
  • Operational and professional leadership to direct reports, clinical teams, and team leaders.
  • Develop and implement quality and performance monitoring arrangements.

About Us

We employ approximately 4,400 people, making us one of the largest providers of specialist community health services in the country. We became a standalone NHS organisation in 2011 and a Foundation Trust with greater autonomy from 2014. We were subsequently rated 'Outstanding' overall by the Care Quality Commission in September 2019.

We care for patients across a wide range of services and locations, including 10 community hospitals and 28 health centres. Our digital transformation programme and contemporary ways of working mean we're also able to deliver high-quality virtual care via remote consultations, where clinically appropriate.

Person Specification

  • Educated to Masters level or equivalent experience.
  • Leadership qualification or demonstrable experience.
  • Postgraduate management qualification or equivalent experience.
  • Able to travel to locations throughout Derbyshire.

Desirable

  • Valid driving licence.
  • Project management qualification/service improvement.
  • Active role in national/regional developments.


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