Fleet Performance and Service Delivery Director Role
4 days ago
Unlock Your Potential as a Fleet Performance and Service Delivery Director at Wabtec
Company OverviewWabtec Corporation is a pioneering global provider of cutting-edge equipment, innovative systems, digital solutions, and value-added services for the rail industry. With a rich history spanning nearly four centuries, our collective expertise across Wabtec, GE Transportation, and Faiveley Transport has enabled us to become a leading force in the digital-rail-and-transit ecosystems.
We are committed to driving progress through performance, creating transportation solutions that move and improve the world. Our team of approximately 27,000 employees worldwide is dedicated to delivering exceptional results.
Job DescriptionThe Fleet Performance and Service Delivery Director will play a pivotal role in ensuring the safe and efficient delivery of all Wabtec UK Powertrain Contracts and product line service support at customer depots across the UK and the Republic of Ireland.
- Maximise return on investment via opportunities with our UK customer base across supported Product Lines.
- Develop and deliver long-term performance-based service contracts.
- Provide value for money field service support to Wabtec's sister companies during OE warranty phase and also service and warranty support for Wabtec's UK Vehicle and Rail Systems product lines.
- Oversee the daily operation of the Transit Performance Optimisation Centre with regular contact with Rolling Stock Companies (RosCo)/Train Operating companies (TOC).
- Work closely with the UK Engineering Director to ensure a pipeline of corrective and proactive performance improvement initiatives are delivered to support contract margin improvement plans and train reliability growth.
- Ensure the effective implementation and evolution of performance management frameworks.
- Lead the department to develop a safety policy and proactive health and safety culture.
- Determine and communicate long-term operational capacity for planning.
- Develop, implement, and maintain operational plans that meet customer schedules.
- Consistently meet and maintain on-time delivery targets, ensuring a high standard of customer delivery.
- Review progress against schedules and provide early and good communications to customers both internal and external.
- Enhance warranty and after-sales support of business products and services across the product line.
- Lead development strategies for enhancing product and contract performance across the portfolio of Wabtec products in the region.
To succeed in this role, you should possess:
- HND or degree qualified in Engineering or a related discipline, or equivalent experience.
- Industry-recognised project management qualification.
- Experience in providing customer-focused service engineering delivery in a safety and service-critical operational environment.
- Proven experience in performance tracking and improvement management across contracts and products.
- Sound understanding of Health and Safety legislation and experience in leading safety improvement initiatives.
- Extensive Project Management experience.
- Commercial/legal awareness.
As a valued member of our team, you can expect:
- A competitive salary: £Competitive
- Permanent, Full-Time employment
- Location: Derby
If you're passionate about making a difference in the transportation industry and have the skills and experience required, we'd love to hear from you. Please note that legal authorisation to work in the UK is required, and we do not sponsor individuals for employment visas.
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Derby, Derby, United Kingdom Wabtec Full timeWabtec Corporation is a leading global provider of equipment, systems, and digital solutions for the rail industry. As the Fleet Performance and Field Service Delivery Director, you will be responsible for ensuring the safe and efficient delivery of Wabtec's UK Powertrain Contracts and product line service support across the UK and Ireland.Key...
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Derby, Derby, United Kingdom Wabtec Full timeWabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail. As a Fleet Performance and Field Service Delivery Director, you will be responsible for the safe and efficient delivery and performance of all Wabtec UK Powertrain Contracts and all product line service support at...
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Derby, Derby, United Kingdom Wabtec Full timeWabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail. The company has a rich history of innovation and expertise, with a focus on performance that drives progress. As the Fleet Performance and Field Service Delivery Director, you will play a critical role in ensuring...
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