Customer Service Representative

3 weeks ago


Kidlington Oxfordshire, United Kingdom Ocado Logistics Full time £13

Overview

Ocado Logistics is a leading provider of logistics services, dedicated to delivering exceptional customer experiences. We are seeking a Customer Service Representative to join our team as a Delivery Driver.

Salary and Benefits

The hourly pay rate is £12.84 for Monday to Saturday (Basic Rate), with an Evening Premium of £1.12 and a Sunday Day Premium of £1.28. The Overtime rate is £16.05 for Monday to Saturday (Day Shift) and £17.45 for Monday to Saturday (Evening Shift). You will also receive a company pension of up to 7% matched contributions after just 3 months and loads of high street shopping, entertainment and restaurant discounts.

Key Responsibilities

  • You will be responsible for delivering goods to our customers in a timely and efficient manner.
  • You will interact with customers from all walks of life, providing excellent customer service and resolving any issues that may arise.
  • You will work independently, using your own initiative to manage your route and ensure that all deliveries are made on time.

Requirements

  • You must hold a full UK or EU driving licence.
  • You must have a minimum of 6 months' driving experience.
  • You must not have more than 6 penalty points on your driving licence.
  • You must be over 18 years old.
  • You must have good communication skills and be able to provide excellent customer service.

Career Progression

Ocado Logistics offers excellent opportunities for career progression, with many of our salaried roles being filled by internal colleagues. If you decide that being a driver isn't for you, there's plenty of opportunity to move into other areas of the business.



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