Customer Service Excellence Specialist

2 days ago


Kidlington Oxfordshire, United Kingdom Group 1 Automotive Full time

Exceptional Customer Service Role

We are looking for an exceptional Customer Service Excellence Specialist to join our team at Mercedes Benz Of Oxford. As a key member of our Retail Centre, you will be responsible for providing an outstanding level of customer care and ensuring that our customers receive the highest level of service.

The successful candidate will have excellent communication and organisational skills, with the ability to work under pressure and manage multiple tasks simultaneously. Previous experience in a target driven role is essential, as well as a full UK driving licence.

In return for your hard work and dedication, we offer a competitive salary of £26,862.26 + OTE £32,146.07, plus a range of benefits including 33 days annual leave, flexible pension scheme, and family-friendly policies.

Our Benefits

  • Excellent Salary Package
  • Generous Annual Leave
  • Flexible Working Arrangements
  • Opportunities for Career Progression

Job Responsibilities

  • Provide Exceptional Customer Care
  • Organise Loan Car Bookings
  • Process Payments
  • Maintain Customer Records


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